The chosen consultant will be required to carry out the following services:
Data Backup:
- Regular, automated backups of all critical data.
- Support for both on-premises and cloud storage options.
- Incremental, differential, and full backup capabilities.
- Data encryption both in transit and at rest.
2. Disaster Recovery:
- A comprehensive disaster recovery plan that ensures minimal downtime.
- Rapid recovery times for all critical systems and data.
- Testing and validation of disaster recovery procedures.
- Detailed recovery point objectives (RPO) and recovery time objectives (RTO)
3. Ransomware Protection:
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- Advanced threat detection and prevention mechanisms.
- Regular scans and monitoring for ransomware activity.
- Immutable backups that cannot be altered or deleted by ransomware.
- Procedures for isolating and recovering from ransomware attacks.
4. Monitoring and Reporting:
- Real-time monitoring of backup and recovery processes.
- Regular reports on backup status, storage utilization, and recovery tests.
- Alerts for backup failures or issues.
5. Compliance and Security:
- Compliance with relevant data protection regulations and standards (e.g., GDPR, HIPAA).
- Robust security measures to protect against unauthorized access and data breaches.
- Regular security audits and assessments.
6. Support and Maintenance:
- 24/7 technical support.
- Regular maintenance and updates to the backup and disaster recovery system.
- Training for CDI staff on backup, disaster recovery, and ransomware prevention procedures.
4. Vendor Qualifications
Vendors must provide:
- A proven track record in delivering backup and disaster recovery solutions.
- Experience in implementing ransomware protection measures.
- References from similar organizations or institutions.
- Detailed information on the proposed solution and its components.
- A project timeline and implementation plan.
- Cost breakdown for the proposed solution, including any recurring fees.
