Accessibility

Accessibility Statement

MERX is fully committed to accessibility. We commit to make any reasonable modifications to policies, practices, and procedures to ensure our programs are accessible to individuals with disabilities and to ensure nondiscrimination against persons with disabilities.

Design Philosophy

We believe that changes being made to improve accessibility of the tool are positive changes for all users and, as such, have no plans to include any accessibility-specific features such as overlays. Instead, the website is designed to work with screen readers, magnifiers, and other tools supporting accessibility needs.

Website Validation

We are committed to meeting AA-level accessibility standards as outlined in the Web Content Accessibility Guidelines (WCAG) 2.2. Accessibility improvements are a continuous part of our product development process, and we assess our website with each release using PowerMapper SortSite to identify areas that may not fully meet the guidelines. We recognize that automated tools have limitations, so we actively welcome feedback and suggestions to help us improve. When non-conformances are identified—whether due to evolving standards or other factors—we typically address them within six months, or sooner depending on the severity and impact of the issue.

Available Accessibility Resources & Feedback

To submit a non-conformance or recommendation for improvement related to accessibility, please contact our support team at 1-800-964-6379 or by email at merx@merx.com. If the non- conformance is impacting your ability to navigate or use the website, our support team will be happy to assist you in the use of the website prior to remediation of the issue.

VPAT

A new VPAT is created with every version of the software and can always be provided on request. Please contact our support team at merx@merx.com to request the newest version.

Disclaimer

MERX takes full responsibility for all pages of the web application and any documents being generated by the system, however, any documents uploaded by agencies or suppliers fall outside of our jurisdiction and are the sole responsibility of the uploader to ensure proper compliance with accessibility regulations.