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Contact Us

For general questions, please visit Frequently Asked Questions

Need help?

The MERX Customer Support Team is here to help.

Phone 1-800-964-6379
Mail merx@merx.com

Business Hours

Monday to Friday (excluding Public Holidays)
7:00 a.m. to 8:00 p.m. EASTERN TIME

Supplier ordering documents

1-800-964-6379 or 613-727-4900

Fax: 1-888-235-5800

merx@merx.com

Mailing address

MERX

50 Frank Nighbor Place, #200

Ottawa, ON

K2V 1B9

Buyer posting a notice

1-888-738-3005 or 613-727-4987

Fax: 1-613-727-4959

buyer@merx.com

When applicable,
payment can be mailed to

MERX

P.O. Box 11684

STN Centre-ville

Montreal, QC

H3C 6H4