Basic Information

Reference Number

0000204658

Issuing Organization

Technical Standards and Safety Authority

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

2651

Title

TSSA Customer Values Research and Survey

Source ID

PP.CO.CAN.703411.C108509

Agreement Type

Broader Public Sector (BPS)

Details

Location

Canada, All of Canada, All of Canada

Purchase Type

Duration: 3 years
Option: 1 additional three (3) year term

Description

With customer values research as one of TSSA’s Memorandum of Understanding (MOU) requirements, the organization’s objectives are to:

track key metrics around customer perceptions of value/service;
understand the drivers of value with TSSA’s customer base; and
ensure customer values research/metrics inform strategies to enhance the quality of TSSA’s safety services.

Additional details can be found in Appendix D: Requirements and Scope of Work included within the RFP.

Dates

Publication

2021/07/19 09:00:00 AM EDT

Bid Intent

Not Available

Question Acceptance Deadline

2021/08/06 03:00:00 PM EDT

Questions are submitted online

Yes

Closing DateA - Latest Amendment

2021/08/25 11:00:00 AM EDT

Contact Information

Luca Delgrosso

416-734-3410

ldelgrosso@tssa.org

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Appendix A: Proponent Submission Form	Proponent Submission Form	Yes	No
Appendix B: Proponent Submission Requirements	Proponent Submission Requirements	Yes	No
Other Submission Documents	Other Bid Documents	No	No
Appendix C: Pricing Response	Pricing Response	Yes	No
No entries

Additional Bidding Instructions

Please note Appendix C: Pricing Response must be submitted separately from other Response documentation within Merx.

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