Basic Information

Reference Number

0000123975

Issuing Organization

Technical Standards and Safety Authority

Owner Organization

TSSA

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

2524 - 18

Title

Customer Contact Centre

Source ID

PP.CO.CAN.703411.C95416

Agreement Type

Open Bidding (OB)

Details

Location

Canada, All of Canada, All of Canada

Description

TSSA is seeking proposals from qualified vendors to provide inbound Customer Contact Centre Services. TSSA’s Customer Contact Centre is the primary contact point for members of the public seeking safety information related to the industries it regulates and public information as defined by TSSA’s Access and Privacy Code.

Dates

Publication

2018/08/15 03:03:27 PM EDT

Bid Intent

Optional

Bid Intent Deadline

2018/08/20 12:00:00 AM EDT

Question Acceptance Deadline

2018/08/30 03:00:00 AM EDT

Questions are submitted online

Yes

Closing Date

2018/09/24 03:00:00 PM EDT

Contact Information

Priya Ferris

A - Latest Amendment

416-734-3534

A - Latest Amendment

ufarooqi@tssa.org

A - Latest Amendment

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

Lump sum

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	No	No
No entries

Additional Bidding Instructions

Please submit pricing separately

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