SLFNHA management and staff travel is coordinated by the Finance Department. The internal travel team’s mandate is to deliver exceptional travel experiences that meet the customized needs of the travelling employees, and administrative area requirements within the organization. The travel process must offer a seamless process from request to completion of travel event. The travel process must have the ability to offer travel throughout the region, whether it be, to or in, the remote first nation communities, rural or urban communities or international. There must be employees in the department or through an agency to provide access to real person assistance to the travellers, 24/7 365 days a year. The current travel process uses an outside organization that provides after hours support. There is a desire to develop the SLFNHA travel portfolio which will enhance the ability to negotiate supplier volume discounts, and other cost efficiencies to the organization. The travel process must support all travel requests for air travel, ground travel and accommodation.
An environmental scan of the current travel department processes/infrastructure and requirements within the organization’s management and employee travel should result in a recommendation that will result in a seamless and worry-free travel system for SLFNHA that is not only effective, efficient, and more automated but also demonstrates cost efficiencies/worth. It will provide recommendations to support current and future expansion needs of the organization.
