Basic Information

Reference Number

cb-23-24170181

Issuing Organization

Employment and Social Development Canada (ESDC)

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

100028281

Title

Facilitation services for the delivery of multiple virtual trainings to ESDC Call Centre employees.

Source ID

PWGSC

Agreement Types

Canada-Chile Free Trade Agreement (CCFTA)

Canada-Colombia Free Trade Agreement

Canada-European Union Comprehensive Economic and Trade Agreement(CETA)

Canada-Honduras Free Trade Agreement

Canada-Korea Free Trade Agreement

Canada-Panama Free Trade Agreement

Canada-Peru Free Trade Agreement (CPFTA)

Canadian Free Trade Agreement (CFTA)

Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)

North American Free Trade Agreement (NAFTA)

World Trade Organization Agreement on Government Procurement (WTO-AGP)

Canada-Ukraine Free Trade Agreement (CUFTA)

Canada-UK Trade Continuity Agreement (Canada-UK TCA)

Details

Location

Canada

Dates

Publication

2025/02/13 12:00:00 AM EST

Closing Date

2025/03/05 02:00:00 PM EST

Contact Information

Michelle Pauzé

(000) 000-0000

NC-Solicitations-GD@hrsdc-rhdcc.gc.ca

Description

This bid solicitation is being issued to satisfy the requirement of Employment and Social Development Canada for Task and Solutions Professional Services (TSPS) under the TSPS Supply Arrangement (SA) method of supply. This procurement is conditionally set aside under the federal government Procurement Strategy for Indigenous Business.

The object of the Work is to obtain the professional services of training facilitators for the delivery of the following virtual trainings:
• Improving Clarity in Communications
• Harnessing Emotional Intelligence.
• Dealing with Crisis in a Call Centre Environment.
• Enhancing Confidence in Communications
• Building Resilience
• Developing Strong Connections
• Nurturing Well-Being in Call Centres

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