Basic Information

Reference Number

0000260261

Issuing Organization

York University

Owner Organization

York University

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

P23-107

Title

Salesforce System Expansion and System Support Services

Source ID

PU.AC.ON.322261.C108709

Agreement Types

Broader Public Sector (BPS)

Canada-European Union Comprehensive Economic and Trade Agreement(CETA)

Canadian Free Trade Agreement (CFTA)

Details

Location

Canada, Ontario, Toronto

Purchase Type

Duration: 3 years
Option: Four (4) optional twelve (12) month extensions

Description

Address:
York University
Strategic Procurement Services
4700 Keele Street
Toronto, Ontario
Canada, M3J 1P3

Description:
Osgoode Professional Development invites Proposals from qualified Proponents to enhance and expand the capabilities and functionality of the current Salesforce system to support course selection, course scheduling, administration and enrollment, and to provide ongoing system support.

York will only consider Proposal submissions received from Proponents who have registered with MERX (www.MERX.com) for this competitive bid. Proposal submissions from Proponents who have not registered and obtained this Bid Document directly from MERX will be disqualified.

Tendering Website:
Proponents will find the complete RFP Documents at: https://www.merx.com/.

Pricing and Payment Terms are available on the MERX website, respectively.

Procurement Method:
Open tender whereby all interested Proponents may submit a Proposal.

Estimated Quantities:
Available within the RFP Documents.

Submission Details:
Proponents shall submit their Proposal response at: https://yorku.bonfirehub.ca.

Submission Deadline:
December 19, 2023 at 3:00:00pm EST.

Public Opening:
Not Applicable.

Conditions for Participation:
Available within the tender document.

Mandatory Submission Requirements:

Qualifications and Experience
References/Past Experience
Methodology and Deliverables
Timetable and Work Plan
Financial Considerations
Acknowledgement

Complete submission requirements are provided within the RFP documents.

Scored Submission Requirements:

Mandatory Requirements
Experience with the Scope of Work
Qualifications of Proposed Personnel
Similar Projects and References
Methodology
Deliverables
Security, Confidentiality and Accessibility
Timetable and Work Plan
Financial Evaluation
Optional Short-Listed Proponent Demonstration/Presentation

Complete submission requirements are provided within the RFP documents.

This procurement is covered by Chapter 5 of the Canadian Free Trade Agreement.

Delivery Date:
Tentatively, system expansion project is expected to start March 1, 2024 with completion expected in early summer 2025. Ongoing system support services to be provided on as-needed basis throughout the term of the Agreement.

Duration of Agreement:
The initial term of the Agreement shall be thirty-six (36) months, with four (4) optional twelve (12) month extensions; for a potential Term of eighty-four (84) months.

Additional Options:
Available within the tender document.

Negotiation:
York reserves the right in its sole discretion to negotiate modifications to any Proposal received without becoming obligated to offer to negotiate with any other Proponent(s).

Supplier Prequalification (if applicable):
Not Applicable.

Responses must be submitted in English.

Proponents should note that information contained within this notice is subject to change. Proponents are encouraged to download the tender document which contain the most current information.

If there is a conflict between the RFP documents and this RFP Notice, the RFP documents will take precedence.

Dates

Publication

2023/11/24 03:17:28 PM EST

Question Acceptance DeadlineA - Previous Amendment

2024/01/05 11:59:00 PM EST

Questions are submitted online

Yes

Closing DateA - Latest Amendment

2024/01/16 03:00:00 PM EST

Contact Information

Daniela Velizarova

vdaniela@yorku.ca

Bid Submission Process

Bid Submission Type

Physical Bid Submission

Additional Bidding Instructions

All Proposals and accompanying documents must be uploaded electronically at the appropriate project on https://yorku.bonfirehub.ca. York will NOT accept hard copy Proposals.

Proposal submissions from Proponents who have not registered and obtained this Bid Document directly from MERX will be disqualified.

© MERX - All rights reserved. No part of the information on this Web Site may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior permission of MERX and the Minister of the participating government department (if applicable). MERX, the Minister nor the Contracting Authority will assume responsibility or liability for the accuracy of the information contained in the publication.