PROCURING ENTITY: OCAD UNIVERSITY
ADDRESS: 100 McCaul Street, Toronto, Ontario, Canada, M5T 1W1
CONTACT: Ana Piñeiro apineiro@ocadu.ca
DESCRIPTION: This Request for Proposals (“RFP”) is an invitation to interested vendors (“Respondents”) to submit Proposals (“Responses”) to OCAD University (“OCAD U”) for a Customer Relationship Management (CRM) solution for student recruitment (the “Project”).
SUBMISSION DETAILS: Suppliers can find the complete tender document(s), at https://ocad.bonfirehub.ca/opportunities/18853
PROCUREMENT METHOD: Open tender whereby all interested suppliers may submit a response.
ESTIMATED QUAMTITIES: Available within the tender document.
SUBMISSION DETAILS: Suppliers shall submit their response(s) electronically at https://ocad.bonfirehub.ca/opportunities/18853
TELEHONE BRIEFING: Wednesday October 31 from 9:00 – 10:00 AM Eastern Time (US and Canada)
CONFERENCE DETAILS: Time: Oct 31, 2018 9:00 AM Eastern Time (US and Canada)
Join from PC, Mac, Linux, iOS or Android: https://ocadu.zoom.us/j/864107748
Or iPhone one-tap :
US: +16468769923,,864107748# or +16699006833,,864107748#
Or Telephone:
Dial (for higher quality, dial a number based on your current location):
US: +1 646 876 9923 or +1 669 900 6833 or +1 855 880 1246 (Toll Free) or +1 877 853 5257 (Toll Free)
Canada: +1 647 558 0588 or +1 855 703 8985 (Toll Free)
Meeting ID: 864 107 748
International numbers available: https://zoom.us/u/auWAZEtZv
SUBMISSION CLOSING: November 20, 2018 3:00 p.m. EST
PUBLIC OPENING: Not applicable
CONDITIONS FOR PARTICIPATION:
- The Canadian context is extremely important. A vendor’s previous experience working with Canadian clients and successfully working within a Canadian system is considered essential.
- Respondents must have an established customer base in Canada and be able to provide the names of a minimum of two (2) Canadian postsecondary educational institutions that have contracted your firm to supply, install and support a student recruit CRM system.
MANDATORY SUBMISSION REQUIREMENTS:
- Appendix 1 Submission Form
- Appendix A Canadian Experience Form & Statement
- Appendix B Implementation Plans
- Appendix C Requirements Matrix
- Appendix D Licensing
- Appendix E Vendor Profile
- Appendix G References
- Vendor Demonstrations
- Appendix F Pricing response
SCORED SUBMISSION REQUIREMENTS:
Mandatory Requirement
Technical Criteria
Demonstrations
Pricing
TRADE AGREEMENTS:
This procurement is covered by Chapter 5 of the Canadian Free Trade Agreement (CFTA)
This procurement is covered by Chapter 9 of the Ontario-Quebec Trade and Cooperation Agreement (OQTCA)
DELIVERY DATE:
Release RFP October 26
Telephone Briefing October 31, 9:00 – 10:00 a.m. EST
Enquiry Period close November 13, 4:00 p.m. EST
RFP Submission Closing deadline November 20, 3:00 PM EST
Evaluations and references completed by OCAD December 4
Demonstrations by top three scoring proponents December 10 to 12
RFP Award December 14
DURATION OF AGREEMENT: initial minimum 3 years
ADDITIONAL OPTIONS: with option to renew an additional 2, one (1) year terms (3+1+1)
NEGOTIATION: At the end of the evaluation process, OCAD University may identify one or more suppliers with whom it wishes to enter negotiations, by written notification.
Suppliers should note that information contained within this notice is subject to change. Suppliers are encouraged to download the tender document which contain the most current information.
If there is a conflict between the tender document and this Tender Notice, the tender document will take precedence.
