Basic Information

Reference Number

0000231117

Issuing Organization

The City of Winnipeg

Solicitation Type

RFSO - Request for Standing Offer (Formal)

Solicitation Number

650-2022

Title

Cloud Based Digital Payment Service Solution

Source ID

PU.MU.MB.559625.C102534

Agreement Types

Canadian Free Trade Agreement (CFTA)

New West Partnership Trade Agreement (NWPTA)

Details

Location

Canada, Manitoba

Purchase Type

Duration: five years from the Start Date

Description

The Work to be done under the Contract shall consist of:
(a) Provision of SaaS based payment service Solution that will expand contactless payment service options for the Department's various Utility billable services while providing the Department’s customers Canadian payment credit/debit card processing services qualifying for convenience fees in accordance the Canadian payment card network operators rules and eligibility.
(i) The Solution shall have a wide variety of digital online payment channels and tender types that will provide enhanced options with a emphasis on quick and convenient experiences for the Department’s Utility customers; with the intent to implement and integrate the chosen Proponent's service and channels with the Department’s CIS solution to achieve real-time customer account updates, expand the Department’s customer self-service MyUtility solution for payment capabilities, and provide enhanced features such as but not limited to; guest check in and out, easy payment and auto-pay payment options.
(b) The subscription and support will be for the period of five (5) years from the Start Date of the initial service implementation, with the option of three (3) mutually agreed upon five (5) year extensions.

Dates

Publication

2022/08/26 11:01:30 AM CDT

Bid Intent

Not Available

Closing Date

2022/10/04 12:00:00 PM CDT

Contact Information

Terminder Singh

204-986-2249

tsingh@winnipeg.ca

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Form A	650-2022_Form A-Bid_Proposal	Yes	No
Form B	650-2022_Form B-Prices	Yes	No
No entries

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