Basic Information

Reference Number

0000277190

Issuing Organization

Agricorp

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

2024-25-0003

Title

Customer Satisfaction Survey

Source ID

PP.CO.ON.584841.C103330

Details

Location

Canada, Ontario, Kitchener-Waterloo-Barrie

Purchase Type

Duration: 2 years
Option: 1, 1 year extension

Description

This Request for Proposal (RFP) has been issued by Agricorp in order to identify and select the most suitable proponent to conduct an annual customer satisfaction survey of Agricorp’s customers. These surveys are conducted every two years.
Following an evaluation process, Agricorp intends to sign a contract with the successful proponent for two (2) non-consecutive years with the option to extend for one (1) non-consecutive year. Contract value is not to exceed $135,000 CAD excluding HST.
Note: The choice of survey approach is at Agricorp’s discretion throughout the duration of the agreement.
Note: Submissions will be considered non-compliant and disqualified if the contract value exceeds the amount stated above.

Dates

Publication

2024/08/27 01:14:52 PM EDT

Bid Intent

Not Available

Question Acceptance Deadline

2024/09/11 01:00:00 PM EDT

Questions are submitted online

Closing Date

2024/09/18 01:00:00 PM EDT

Contact Information

Romana Stanivuk

519-826-4427

agricorp.purchasing@agricorp.com

Bid Submission Process

Bid Submission Type

Physical Bid Submission

Additional Bidding Instructions

Proposals must be less than 10MB in order for Agricorp to receive the proponent’s submission. If the proposal is larger than 10MB, it must be divided into a sufficient number of files such that each file is less than 10MB. If a proposal has been submitted and a confirmation of proposal receipt has not been received by 12:00 PM local time on the date specified in Section 5.0 Timelines, the Agricorp Procurement department should be contacted in accordance with Section 9.0 Contact.
Proposals are to be e-mailed to agricorp.purchasing@agricorp.com
Note: Submissions received after the date and time specified in Section 5.0 Timelines, will be considered non-compliant and rejected.

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