Basic Information

Reference Number

0000104271

Issuing Organization

University of Toronto – St. George Campus – Procurement Services

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

UOT201815889

Title

ServiceNow Implementation Services

Source ID

PU.AC.ON.238761.C90002

Agreement Type

OB/CFTA

Details

Location

Canada, Ontario, Toronto

Purchase Type

Duration: 1 year
Option: 4 years

Description

Procuring Entity: The University of Toronto

Address:
University of Toronto
Procurement Services
215 Huron St, 2nd floor
Toronto, Ontario
Canada, M5S 1A2

Description:
ServiceNow implementation services.

Tendering Website:
Proponents will find the complete RFP Documents at: https://www.merx.com/
Pricing and Payment Terms are available on the MERX website.

Procurement Method:
Open tender whereby all interested Proponents may submit a response.

Estimated Quantities:
Available within the tender document.

Submission Details:
Suppliers shall submit their response using Bonfire at: https://utoronto.bonfirehub.ca/

Submission Deadline:
See Closing Date below.

Public Opening:
Not Applicable

Mandatory Submission Requirements:
Appendix-Form
Appendix B-Submission Form
Appendix C-Rate Bid Form
Appendix D-References Form
Proposal-Proposal

Complete submission requirements are provided within the RFP Documents.

Scored Submission Requirements:
[Rated Criteria Category-Weighting (Points)
C.1 Experience and Qualifications-40
C.2 Technical Approach-30
D. Pricing-30
Total Points-100

Complete submission requirements are provided within the RFP Documents.

This procurement is covered by:

Chapter 5 of the Canadian Free Trade Agreement
Chapter 9 of the Ontario-Quebec Trade and Cooperation Agreement
Chapter 19 of the Comprehensive Economic and Trade Agreement between Canada and the European Union

Time-Frame for Delivery/Duration of Agreement:
The term of the agreement is to be for a period of one (1) year with an option in favour of the University to extend the agreement on the same terms and conditions for four (4) additional terms of up to one year each.

Additional Options:
Available within the tender document.

Negotiation:
At the end of the evaluation process, the University of Toronto may identify one or more suppliers with whom it wishes to enter into negotiations, by written notification.

Electronic Auction:
The process does not involve an electronic auction.

Suppliers should note that information contained within this notice is subject to change. Suppliers are encouraged to download the tender document, which contains the most current information. If there is a conflict between the tender document and this Tender Notice, the tender document will take precedence.

Dates

Publication

2018/07/23 09:29:17 AM EDT

Bid Intent

Not Available

Question Acceptance DeadlineA - Previous Amendment

2018/08/10 05:00:00 PM EDT

Questions are submitted online

Closing DateA - Previous Amendment

2018/08/24 02:00:00 PM EDT

Contact Information

Aneel Lubhaya

416-978-5618

aneel.lubhaya@utoronto.ca

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

Lump sum

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	No	No
No entries

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