Information de base

Numéro de référence

0000220125

Organisation émettrice

The Agency for Co-operative Housing

Type d’appel d’offres

DDP - Demande de proposition (Formel)

Numéro d’appel d’offres

22-001

Titre

Client Satisfaction Surveys

Code d’identité d’origine

PU.OTH.ON.564129.C92864

Type d’accord

Accord de libre-échange canadien (ALÉC)

Détails

Emplacement

Canada, Ontario

Description

The Agency for Co-operative Housing is a non-governmental, not-for-profit organization created to provide program-management services to Canada Mortgage and Housing Corporation (CMHC) and other government clients. Under a service agreement with CMHC, the Agency administers agreements entered between CMHC and housing co-operatives in Prince Edward Island, Ontario, Alberta and British Columbia and rent supplement programs in PEI and Ontario.

Further information on the Agency is available at www.agency.coop.

The Agency for Co-operative Housing is requesting proposals from survey-based research organizations to design and conduct a client satisfaction survey and to analyse and report the survey results, comparing them to results from similar surveys conducted in, 2015 and 2018. The Agency also wishes to understand overall client satisfaction levels in key areas of its service delivery and to evaluate satisfaction with tools introduced by the Agency.

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Dates

Publication

2022-07-06 13h16:14 HAE

Intention de soumissionner

Requis

Date limite pour soumettre l’intention

2022-07-19 00h00:00 HAE

Échéance de la réception des questions

2022-07-15 00h00:00 HAE

Questions sont soumises en ligne

Non

Date de fermeture

2022-07-29 14h00:00 HAE

Information du contact

Michelle McHugh

866-660-3140 ext. 605

mmchugh@agency.coop

Mel Cameron

866-660-3140 ext. 403

mcameron@agency.coop

Préférences, directives ou exigences de l’acheteur

Exigences générales

- Assurances requises

- Échantillons requis

Processus de soumission

Type de soumission

Soumission physique

Directives additionelles d’appel d’offres

All questions concerning this Request for Proposals should be directed by email no later than 15 July 2022 to
Mel Cameron, Culture and Client Service Champion, at mcameron@agency.coop.

Bidders are asked to submit an Expression of Interest by 19 July 2022 to Michelle McHugh at mmchugh@agency.coop.

All Proposals must be submitted in electronic form (PDF) by e-mail no later than 5:00 p.m. ET on 29 July 2022 to Michelle McHugh, mmchugh@agency.coop. The Procurement Number must appear on the subject line of the e-mail message. The Bidder’s name, the Procurement Number and the page number should be included on each page of the Proposal. Following the closing date, the Agency may ask Bidders to provide additional data or material to support their Proposals.

Proposals must be submitted in the form of a single PDF. Bids comprising multiple documents will not be considered. Proposals submitted by other than electronic means will not be considered.

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