Basic Information

Reference Number

0000219709

Issuing Organization

Synergy North Corporation

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

#22-15

Title

CUSTOMER PORTAL

Source ID

PP.CO.ON.1027721.C109587

Details

Location

Canada, Ontario

Description

It is SYNERGY NORTH's intention to solicit services to develop and implement a customer portal where customers can receive e-notifications, view their bills, view past and current consumption, and have other customer self-service additions which will be outlined in this scope. Green Button implementation and compliance will be a requirement as well. Synergy North provides the background IT support for three other districts in Northwestern Ontario. Synergy North, being the largest company in our region, has the resources available to assist these smaller utilities. Synergy North will facilitate this relationship and manage the web presentment portal on behalf of the four companies that make up the Northwest Group (Synergy North, Sioux Lookout Hydro Inc., Atikokan Hydro Inc. & Fort Frances Power Corporation). These four hydro companies work together for the purpose of efficiencies and represent a total of approximately 65,000 customer accounts in Northwestern Ontario.

Please contact Zachary Lepage, Buyer at purchasing@synergynorth.ca to receive a copy of this Proposal.

Dates

Publication

2022/03/14 03:19:00 PM EDT

Bid Intent

Not Available

Question Acceptance Deadline

2022/04/04 02:00:00 PM EDT

Questions are submitted online

Closing Date

2022/04/11 02:00:00 PM EDT

Contact Information

Zachary Lepage

807-343-1156

zlepage@synergynorth.ca

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

Lump sum

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	No	No
No entries

Additional Bidding Instructions

The proposed budget for this project is $35,000 CAD (HST extra)

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