MR20241209 - Survey of Newcomers

CBC/Radio-Canada is seeking Proposals from industry in response to its RFP for Survey for Newcomers
An Agreement resulting from this RFP may potentially be for three (3) years with two (2) irrevocable option(s) to extend for one (1) year period(s).

1. SUMMARY OF REQUIRED GOODS/SERVICES:
CBC/Radio-Canada has been conducting an annual media survey among English and French-speaking Canadians since 1997. The MTM (Media Technology Monitor) is used to track Canadians (18+) adoption and use of traditional and new media technologies. Since its inception the MTM/OTM has transitioned from a solely landline telephone survey to a hybrid landline, cell phone only (CPO) household and online survey.
Now in its fourth year, the goal of the MTM Newcomers/OTM Nouveaux arrivants study is to understand the journey of New Canadians (0 to 5 years in Canada) as they land and integrate in Canada focusing on their media and technology usage. CBC/Radio-Canada is requesting proposals for this high-quality representative survey using a mixed-methodology approach. The research includes an annual sample of approximately 4,000 newcomers, specifically people who have come to Canada in the last 5 years. A representative sample of 800 Canadian-born respondents, from both official languages, will also be included for comparison. This online survey currently has an average response time of approximately 20-25 minutes and includes almost exclusively closed-ended questions. It takes place annually in the spring/summer and is administered in multiple languages (12) to accommodate respondent preferences and needs. 
In this RFP, we are looking for a supplier who can provide us with expertise in multilingual surveys with hard to reach populations.


2. TO OBTAIN THE RFP DOCUMENTATION
CBC/Radio-Canada uses MERX (https://www.MERX4.MERX.com/cbc) to manage its solicitation process. All Proponents must obtain the RFP documents through MERX. 
Below is the link to the MERX Supplier User Guide for new users
https://www.merx.com/cms-portals/MERX/cms/public/help/guides/supplieruserguide-v1.0.pdf
 

1. Determine eligibility to participate based on the description of the objective statement for the RFP.
2. To obtain the documents the Proponents must be registered with MERX. If they are not already registered, they must do so by following the instructions included in the MERX Supplier User Guide link above and/or call 1-800-964-6379.
3. The Supplier/Proponent understands that by accessing the RFP documents that it is bound by the Confidentiality clause elaborated in Part II: General Provisions Section A: Proponent’s Instructions 1. Confidentiality of the Main Document

3. COMMUNICATION WITH CBC/RADIO-CANADA

1. Any contact with CBC/Radio-Canada prior to obtaining the RFP documentation must be undertaken by e-mail and addressed solely to the CBC/Radio-Canada Representative, whose co-ordinates appear below. All e-mails pertaining to this RFP must state the RFP reference number in the “Subject” of the e-mail.

2. Once the tender documents have been obtained, Proponents may have queries, require further information or clarification, or discover certain omissions or ambiguities in the RFP documents.  If so, or if there is any doubt about the meaning of any part of this RFP, must submit their questions through MERX no later than the date specified in PART I: INTRODUCTION, Table 1: Critical Dates in the RFP Process of the main document.

4. SCHEDULE