Information de base

Numéro de référence

0000280415

Organisation émettrice

Toronto Police Service

Organisation propriétaire

Toronto Police Service

Type d’appel d’offres

DDI - Demande d’information (Informel)

Numéro d’appel d’offres

2024-04

Titre

Peer Support Management Solution

Code d’identité d’origine

PU.MU.ON.673461.C2472251

Type d’accord

Accord de libre-échange canadien (ALÉC)

Détails

Emplacement

Canada, Ontario, Toronto

Point de livraison

Toronto

Description

INVITATION TO RESPONDENTS

Purpose:

The purpose of this Request for Information (RFI) is to gather information and feedback from third-party providers on available technologies for a peer support management solution. The single-point solution should:

Facilitate peer supporters connecting with users in a secure and confidential way;
Performance monitoring;
Offer a mobile application with secured data transfer;
Be customizable (supports, metrics);
Program training and an onboarding program for administrators; and
Have servers hosted by infrastructure located in Canada.

The platform should not include:

User identifiable information;
Email addresses;
Advertisements;
Telephone numbers; and
Location tracking.

This RFI will also help to estimate future budgetary requirements should the TPS elect to proceed with such an initiative.

This RFI document does not form a competitive bid process or legal offer.

In the event the TPS is satisfied that there is sufficient interest, availability, and feasibility of providing suitable solutions, the TPS may, but is not obligated to initiate a competitive bidding opportunity. Respondents must understand that this RFI document and their participation by responding is not interpreted or construed as a solicitation for tenders or proposals.

TPS encourages participation from potential solution providers in this RFI process, which will be reported to an evaluation committee. In turn, the committee will consider submitted responses when determining whether or not to initiate a competitive process to solicit bids for all or part of any of the areas that fall under the peer support management solution.

This RFI will not be used to pre-qualify or screen respondents in connection with a future competitive bidding process, if any is to be initiated by the TPS. It is the respondent’s responsibility to monitor the MERX website at www.MERX.com for possible subsequent bidding opportunities, which will be open to the public whether or not a response to this RFI is made.

Submission Method:

Submissions are to be made through the MERX Electronic Bid Submission (“EBS”) System (https://www.merx.com). For assistance in using MERX, please contact MERX directly at 1-800-964-MERX or visit the MERX website at www.merx.com.

Uploading large documents may take significant time, depending on file size and internet connection speed. It is recommended that respondents review the MERX EBS instructions well in advance of the closing date and allow sufficient time before the closing date to upload documents and finalize their submissions.

Respondents will receive an email confirmation receipt with a unique confirmation number upon finalizing their submissions.

Afficher davantage

Dates

Publication

2024-10-17 11h42:01 HAE

Intention de soumissionner

Non disponible

Échéance de la réception des questions

2024-10-25 13h00:00 HAE

Questions sont soumises en ligne

Non

Date de fermeture

2024-11-05 13h00:00 HNE

Information du contact

Tamara Solsona

416-808-7940

Tamara.Solsona@tps.ca

Processus de soumission

Type de soumission

Soumission électronique

Fixation des prix

Dans un document attaché

Liste de documents de la soumission

Nom de l’item	Description	Obligatoire	Limité à un fichier
Bid Documents	Documents defining the proposal	Oui	Non
Aucune entrée

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