202305021 - Autonomous Wayfinding Solution

VIA Rail Canada Inc. is looking for a user-friendly autonomous wayfinding solution that will help its customers to navigate their station by guiding them from the moment they enter VIA station until they board the train. For this, VIA is requesting an “autonomous wayfinding solution” or a tool that helps passengers easily and autonomously find points of interest in a space.

In order to submit the proposal, the Bidder must be able to comply with the following mandatory criteria:

1) Autonomous Wayfinding Solution Language
The bidder must be able to provide the Autonomous Wayfinding Solution in both English and French. 

2) Operating system environment    
The Autonomous Wayfinding Solution must be applicable on a mobile device such as a smartphone, with the operating systems such as Apple iOS, Google Android.

3) Schedule    
The Bidder must be able to kick off the project and execute the project with VIA within four (4) weeks upon the signature of the contract. 

4) Data security/privacy    
VIA client’s personal data must not be collected.

5) Availability      
The bidder must provide a minimum of 95 % of availability for the solution.

Please note that all the communications must be sent through  soumissions_tenders@viarail.ca