Basic Information

Reference Number

00004366790

Issuing Organization

First Nations Health Authority

Solicitation Type

NOI - Notice of Intent (Informal)

Solicitation Number

2025NOI-06

Title

Microsoft Unified Support & Security Enablement

Source ID

SCRIBE

Details

Location

British Columbia

Purchase Type

Not Stated

Dates

Publication

2025/01/09 02:45:00 PM EST

Closing Date

2025/01/15 05:00:00 PM EST

Contact Information

Chan, Stephen

FNHA.contracts@fnha.ca

Description

Notice is hereby given by First Nations Health Authority, of its intent to directly award an agreement with the following supplier to provide Microsoft Unified Enterprise Support and Security Operations Enhanced Designated Engineer services

Microsoft Licensing, GP
Located in: Toronto, ON

FNHA intends to directly award a contract to Microsoft Licensing, GP for the following services of up to 1 year starting January 27, 2025 with a possibility of extension for another 48 months.

Services:
The Contractor shall provide the following services:

Microsoft Unified Enterprise Support
This is a premium support model designed to help large organizations optimize their use of Microsoft technologies. It offers:

Proactive guidance for planning and operations.
Fast, expert support for critical technical issues.
Designated engineers for personalized assistance and continuity.
Technical support as-needed 24/7.
Dedicated Customer Success Account Manager.
On-demand Assessments & Training
- Assessments such as ActiveDirectory Security Survey, Exchange Server Security Survey, SQL Server Security Survey, SharePoint Security Survey, InTune Security Survey, etc.

Security Operations Enhanced Designated Engineer (EDE)
The EDE is a security-focused expert assigned to an enterprise to:

Provide advanced technical support for Microsoft security tools (e.g., Defender, Azure Security).
Assist with incident response, threat mitigation, and recovery.
Offer strategic guidance on security best practices and frameworks.
Work closely with IT and security teams to ensure a strong defense against cyber threats.
Microsoft 365 Foundations – Workload Security Assessment.
Well-Architected Security Assessment for Azure.
Zero Trust Foundations Assessments.

Disclaimer All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued on bcbid.gov.bc.ca. MERX asks that you refer to bcbid.gov.bc.ca notice for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the notice abstract.