Basic Information

Reference Number

00004334574

Issuing Organization

Ontario Shared Services

Solicitation Type

RFB - Request for Bid (Formal)

Solicitation Number

tender_19214

Title

Project: tender_20056 - EXPERIENCE DESIGN AND RELATED SERVICES - VOR REFRESH

Source ID

SCRIBE

Details

Location

Ontario

Purchase Type

Not Stated

Dates

Publication

2024/12/09 01:14:00 PM EST

Closing Date

2025/01/24 11:00:00 AM EST

Contact Information

Ngozi Kalu

Ngozi.kalu@supplyontario.ca

Description

Supply Ontario is inviting bidders to submit bids to become vendors of record for the provision of Experience Design and Related Services. The VOR arrangement established from this RFB is the first REFRESH of the Experience Design and Related Services VOR arrangement (Tender_18702), which was published in 2023.

This RFB, and any subsequent RFBs, will be posted on the Ontario Tenders Portal.
Scope of Work
The services in the RFB are based on the seven (7) categories listed below. Bidders are invited to submit bids to bid on any or all of the Categor(ies).

Category 1: Discovery Phase
The Discovery Phase helps define a service’s potential users and how their needs can be met. The goal is to learn about the people that will be using the service.

Category 2: Alpha Phase
In Alpha Phase, the goal is to determine how best to meet the user needs that were identified in discovery by creating mock-ups and testing multiple hypotheses.

Category 3: Research Participant Recruitment
Government teams sometimes need external help to access research participants. While the Ontario government may have the expertise to plan, execute and analyze research, vendors may be required to assist with sourcing and scheduling user research participants.

Category 4: Beta Phase
Beta is when the service finally comes to life. The goal of beta is to build a real service that works well for a larger group of people. The prototypes that were developed and tested during alpha are used to build a minimum viable product in a live, user-facing environment.

Category 5: Live Phase
Live begins when the service has reached a point of maturity and all of the main features in the backlog have been built. While most people understand the purpose of live, it’s not always given the attention and resources it deserves.

Category 6: Related Professional Services
Developing excellent digital services requires a variety of skills and abilities. The roles and number of people required will change depending on the needs of the project and the service design phase. This RFB includes six (6) service design roles

Category 7: Document Remediation for Accessibility
Vendors who bid for this category must be able to demonstrate their ability to remediate documents created in PDF format and the MS Office suite(e.g. Microsoft Word, Excel, PowerPoint for accessibility

Disclaimer All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued by the originator of the notice. MERX asks you to contact the buying agency directly for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the main tender document and/or on this notice abstract.

Toutes les modifications associées à cet avis d’appel d’offres ainsi que les documents, les plans et les spécifications sont générés par l’entité responsable des achats (l’acheteur). S’il vous plait, contactez-le directement pour les addenda. Veuillez notez qu’il se peut que les fournisseurs soient obligés de s’inscrire directement avec l’acheteur. Vous pouvez trouver leur coordonnées dans le document principal ou dans l’abstrait de l’avis d’appel d’offre.

Source: https://ontariotenders.app.jaggaer.com/