03-01/22 - NOI - SAP Software Maintenance & Support Renewal

Notice is hereby given by the City of Burnaby of its intent to renew a contract with SAP Canada Inc., for a 12 month period commencing 2022 January 01 to 2022 December 31, for maintenance and support of licensed software of the City's SAP Enterprise Resource Planning (ERP) platform.

The total value of the contract is $775,982.48 including GST and PST.

The City of Burnaby did not call for competitive proposals for the following reasons:

· The vendor has a unique knowledge and has demonstrated experience with the development, implementation, and support of the City's ERP platform, having provided these services to the City for over 15 years;

· SAP software supports the City's core business processes; it is essential that this software is fully maintained and regularly updated to ensure that these processes continue to operate effectively and efficiently;

· There is a critical need to maintain the functionality of the City's SAP ERP platform, and it is the City's opinion that there are currently no other vendor able to provide these services immediately that have the level of knowledge and the breadth of experience with the City's SAP landscape, required to maintain and ensure optimal operations of the system; and

· The impact of introducing a new support provider could affect cost as well as resources.

Companies wishing to object to this decision should EMAIL a letter of objection to Purchasing presenting specific reasons for their objection by 3:00 p.m. Pacific time, on February 9th, 2022.

The required experience and resources, with proven ability to offer the same or better services in the same timeframe, are key criteria with regards to consideration of an objection.

Please reference File# 03-01/22