Basic Information

Reference Number

00004264369

Issuing Organization

Ontario Shared Services

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

AGCO 008-24

Title

Project: tender_20022 - Disaster Recovery, Backup and Restoration Consulting and Services

Source ID

SCRIBE

Details

Location

Ontario

Purchase Type

Not Stated

Dates

Publication

2024/10/11 10:07:00 AM EDT

Closing Date

2024/11/12 02:00:00 PM EST

Contact Information

Kristijan Milevski

KMILEVSKI@osc.gov.on.ca

Description

The Alcohol and Gaming Commission of Ontario is a provincial Crown agency that reports to the Ministry of the Attorney General. The AGCO is responsible for regulating the alcohol, cannabis, gaming (land-based and online) and horse racing sectors in Ontario. More information can be found at https://www.agco.ca/about-us as well as in other pages in the “About the AGCO” menu.

The Vendor will engage with AGCO to develop a comprehensive approach to backup and recovery that supports disaster recovery. This approach may include process changes, tools and software acquisition, building of secondary sites (physical and cloud) and managed services.

Scope of Work
The AGCO is seeking a vendor to provide consulting and managed services to provide comprehensive disaster recovery, backup, and recovery services.
The AGCO is in an IT transition period and over the past two years has moved from mostly on-premises services to a hybrid environment consistent of SaaS, on-premises and Microsoft Azure hosted services. Over the next year, AGCO intends to cloud enable all remaining on-premises workloads and be able to move these workloads between on-premises and cloud, with the majority of resources in Azure. The AGCO is in the process of creating a distinct network boundary with the Ontario Public Sector Government of Ontario Network and moving off of their Virtual Private Network solution by the end of December of 2024, adding requirements for flexibility to this request.

AGCO currently uses Comm-Vault backups to tape, shipped to a third-party secure facility for backup, recovery and disaster recovery. The existing solution was not supported by a robust recovery strategy and relied on recovery-in-place, replacing hardware if necessary. Built-in Azure disaster recovery services have been used but a comprehensive recovery plan has not been developed. Playbooks for common recovery and disaster recovery scenarios have not been developed and a reliance on Azure built in capabilities has occurred with high risk of data loss and failed recovery objectives should a significant event occur.

Disclaimer All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued by the originator of the notice. MERX asks you to contact the buying agency directly for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the main tender document and/or on this notice abstract.

Toutes les modifications associées à cet avis d’appel d’offres ainsi que les documents, les plans et les spécifications sont générés par l’entité responsable des achats (l’acheteur). S’il vous plait, contactez-le directement pour les addenda. Veuillez notez qu’il se peut que les fournisseurs soient obligés de s’inscrire directement avec l’acheteur. Vous pouvez trouver leur coordonnées dans le document principal ou dans l’abstrait de l’avis d’appel d’offre.

Source: https://ontariotenders.app.jaggaer.com/