Basic Information

Reference Number

00004065081

Issuing Organization

City of Abbotsford

Solicitation Type

RFI - Request for Information (Informal)

Solicitation Number

1220-2024-3268

Title

RFI - Enterprise Voice solution

Source ID

SCRIBE

Details

Location

British Columbia

Purchase Type

Not Stated

Dates

Publication

2024/05/16 01:47:00 PM EDT

Closing Date

2024/06/13 05:00:00 PM EDT

Contact Information

Purchasing

purchasing@abbotsford.ca

Description

The City is looking to for respondents to provide insight into solutions to replace its telephony system with a completely new solution the meets its current needs and requirement into the future. Reviewing the City’s current environment and requirements respondents should provide information on newer or emerging solutions that will meet and or exceed the current needs through the next 5 to 10 years.
Current Environment
The City’s current core Voice solution consists of an Alcatel-Lucent OmniPCX Enterprise, and an OpenText CXE Voicemail platform.
Highlights of the current state are:

560 digital phones
40 IP Phones
296 Virtual Extensions
20 Conference room phones
35 Analog fax lines
2 PRI’s (46 channels)
All staff are licensed for Microsoft M365 E3 or F3

There are presently 10 buildings to consider which are all mainly connected via leased data services. A couple of buildings are connected via IP SEC VPN over Business Internet but would have a smaller phone user footprint at these locations. Internet access from these locations is backhauled to a single access point; the respective buildings do not have local Internet access.

Disclaimer All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued on bcbid.gov.bc.ca. MERX asks that you refer to bcbid.gov.bc.ca notice for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the notice abstract.