Basic Information

Reference Number

00003497251

Issuing Organization

BC Investment Management Corporation

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

165002

Title

IT Service Management (ITSM) Strategic Partner RFP

Source ID

SCRIBE

Details

Location

British Columbia

Purchase Type

Not Stated

Dates

Publication

2023/04/10 03:36:00 PM EDT

Closing Date

2023/05/26 06:00:00 PM EDT

Contact Information

Procurement

procurement@BCI.ca

Description

The objective of this RFP is to select a strategic partner with expertise in supporting ITSM process management, process execution, process improvements (quality and maturity), process training and coaching. The successful Proponent will be expected to govern and report on process compliance across all service providers in a multi-provider environment, including daily operational updates through stand-up meetings and reports on daily activities/the overall status of ITSM services.

Disclaimer All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued on bcbid.gov.bc.ca. MERX asks that you refer to bcbid.gov.bc.ca notice for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the notice abstract.