BPM017195/A - SIP for PSPC Pension Centre Summerside Request for Proposal (RFP) under the Government PSTN Access Services (GPAS) Supply Arrangement (BPM017195/A)

SIP for PSPC Pension Centre Summerside Request for Proposal (RFP) under the Government PSTN Access Services (GPAS) Supply Arrangement

This requirement is for:  Shared Services Canada on behalf of its clients and partners .

This requirement is open only to those pre-qualified supply arrangement holders under

Government PSTN Access Services (GPAS) .

The following SA Holders have been invited to submit a proposal: 

Bell Canada

Rogers Communications Canada Inc

Allstream Business Inc

Description of the Requirement:

Shared Services Canada has a requirement for:

a) PSTN Access Services today support various environments such as contact centres, videoconferencing, regular offices, other. PSTN Services support various equipment types such as but not limited to PBX and VoIP telephone systems, alarm systems, videoconferencing equipment, smartboards, faxes. PSTN Services serve over 1,500 T1 (individual &/or grouped) located in over 600 sites across all provinces in Canada

b) This bid solicitation is being issued by SSC. The resulting contract will be used by SSC to provide Government PSTN Access Services to SSC Partners and Clients. This bid solicitation does not preclude Canada from using other methods of supply for SSC Partners and Clients with similar needs.

c) The PSPC Call Center project is the new generation of service delivery for Voice over IP. It leverages Genesys Softphone as the front end for the users and integrates with Genesys Call Center infrastructure to enable PSTN calls to be routed over our own voice infrastructure. 

d) In order to achieve this integration, Oracle SBC were targeted as the solution, sitting on our in-house infrastructure. The solution is a public-facing georedundant SBC cluster that offer the capabilities of centralized SIP trucking in the legacy Datacenters. The SBCs selected are 4900s paired with a couple of ECB appliances virtual machines. We expect to have a sizeable portion of users ingested into this solution.

e) It targets remote workers as well as in-building workers

f) SSC has a requirement for:

a) Address: 275 Pope Rd, Summerside PE C1N 6A2

b) - 1x SCID:SIPT-D-NAP-06, SLT-SA2, SLT-MTRS4 (100 Mbps Dual Diverse)

c) - 1,000 x SCID:SIPT-D-SAP-IAO-U

d) - 1,000 x SCID:SIPT-D-DID

e) - SCID:SIPT-D-CLID (Calling Line Identification)

f) - SCID:SIPT-D-CNAMD (Calling Name Display)

SSC has issued a Request for Proposal to pre-qualified suppliers.

Level of Security Requirement:

Resource(s) Minimum Security Level Required is/are: Reliability Status/Secret

Proposed period of contract:

The proposed period of contract shall be for 3 years with 3 additional 1-year option periods.

Applicable Trade Agreements:

Canada-Chile Free Trade Agreement (CCFTA)

Canada-Colombia Free Trade Agreement

Canada-European Union Comprehensive Economic and Trade Agreement(CETA)

Canada-Honduras Free Trade Agreement

Canada-Korea Free Trade Agreement

Canada-Panama Free Trade Agreement

Canada-Peru Free Trade Agreement (CPFTA)

Canadian Free Trade Agreement (CFTA)

World Trade Organization Agreement on Government Procurement (WTO-AGP)

Canada-Ukraine Free Trade Agreement

Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)

Additional Details:

File Number:  BPM017195 /A

Contracting Authority:

James Graves

Phone Number:  613-668-9563

E-Mail:

james.graves2@canada.ca

Solicitation Documents:

. Request for Proposal (RFP) documents will be issued via P2P portal directly from the Contracting Authority to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement.

The Government PSTN Access Services (GPAS) Supply Arrangement is subject to annual refresh cycles. If you wish to find out how you can be a “Qualified SA Holder”, please contact james.graves2@canada.ca.