Basic Information

Reference Number

0000234919

Issuing Organization

University of Waterloo

Owner Organization

University of Waterloo

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

22-074 - LG

Title

Campus Response (CR) Case-Management System

Source ID

PU.AC.ON.220873.C18630

Agreement Type

OB/CFTA

Details

Location

Canada, Ontario

Delivery Point

University of Waterloo

Purchase Type

Term: 2023/01/30 12:00:00 AM EST - 2027/01/29 12:00:00 AM EST
Option: Up to 2 additional 5 year terms

Description

This Request for Proposal (RFP) addresses the requirements for a case management system to meet the operational needs of the University of Waterloo’s Campus Response & Support offices: The Office of Equity Diversity Inclusion and Anti-Racism (EDI-R), and the Sexual Violence Prevention and Response Office (SVPRO). Currently these groups are performing case-management operations without an online case management system. They rely heavily on desktop tools (MS Excel, MS Word, etc.) and manual effort. Our goal is to migrate the relevant operations in these offices to a comprehensive, off-the-shelf cloud-based case management system that allows for the secure storage, tracking and management of the sensitive information both offices independently handle. The total first Term budget/total cost of ownership (5 years) maximum allocated for this software (all costs over 5 years for the System = Total Cost in Appendix C) is not to exceed $80,000 CAD, excluding HST. The University of Waterloo invites qualified companies to submit Proposals for a Campus Response Case-Management System, in accordance with the terms of this Request for Proposal (RFP). The University of Waterloo intends to select one vendor that meets or exceeds the Requirements identified in this RFP.
The RFP document is also posted free of charge on the Bonfire Portal: https://uwaterloo.bonfirehub.ca/opportunities/59123

Dates

Publication

2022/10/26 10:03:32 AM EDT

Bid Intent

Not Available

Question Acceptance Deadline

2022/11/10 12:00:00 AM EST

Questions are submitted online

Closing Date

2022/11/23 02:30:00 PM EST

Contact Information

Reception Services

5198884567 ext. 32026

L5gibson@uwaterloo.ca

Leah Gibson

5198884567 ext. 32026

L5gibson@uwaterloo.ca

Reception Services

519-888-4501

procure@uwaterloo.ca

Bid Submission Process

Bid Submission Type

Physical Bid Submission

Additional Bidding Instructions

Your submission must be uploaded to the Bonfire Portal, submitted, and finalized prior to the Submission Deadline of November 23, 2022 2:30 PM EST. We We strongly recommend that you give yourself sufficient time and at least ONE (1) day before Closing Time to begin the uploading process and to finalize your submission. Bonfire will shut down at the Closing Time of 2:30 pm on the closing day even if you are midway through an upload. Do not leave your upload to the last day/minute. Do not submit your documents in Merx.
The Bonfire Portal/Upload your submission at: https://uwaterloo.bonfirehub.ca/opportunities/59123

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