Tender Notice
RFP 2018-010-OP
WordPress Managed Website Hosting
Procuring Entity: Ryerson University
Address:
Ryerson University
Purchasing Services
350 Victoria Street
Toronto, Ontario
Canada, M5B 2K3
Description:
This Request for Proposal is an invitation to prospective Proponents for submissions for a managed website hosting services.
Ryerson’s Computing and Communications Services (“CCS”) department runs thousands of WordPress blog websites across a number of installations, run by various community members. The websites range from course blogs, research websites and department websites to project websites and individual CV’s.
The Successful Proponent shall provide services that specialize in managed hosting of WordPress sites and multisite networks, manage updates and provide robust security, with an option to host the data in Canada.
Ryerson will use the Bitsight cybersecurity rating service to evaluate the cybersecurity posture of online services. Proposals achieving a low cybersecurity rating will be eliminated from further evaluation in the RFP Process.
Timing of Subsequent Notices:
Not applicable.
Tendering Website:
Suppliers will find the tender documents at: https://www.merx.com/
Pricing and Payment Terms are available on the MERX website.
Procurement Method:
Open tender whereby all interested suppliers may submit a response.
Estimated Quantities:
Available within the tender document.
Submission Details:
Suppliers shall submit their response using Bonfire at: http://ryerson.bonfirehub.ca
Submission Deadline:
Closing Date is May 2, 2018.
Public Opening:
Not Applicable.
Conditions for Participation:
Insurance Requirements
The Supplier shall carry at all times during the performance of the Services, including any warranty period at its own cost and expense, the following minimum insurance:
- Commercial General Liability Insurance against third party bodily injury (including death), personal injury and broad form property damage (including loss of use) and including products and completed operations liability and blanket contractual liability for an amount of not less than five million dollars ($5,000,000.00) per occurrence. Such insurance shall include a cross liability and severability of interests clause and an endorsement naming Ryerson University, its governors, trustees, officers and employees as an Additional Insured;
- Standard automobile insurance for all vehicles owned, licensed or leased by the Supplier and non-owned automobile insurance, where required, for an amount of not less than two million dollars ($2,000,000.00), per occurrence for each type of coverage. Where the non-owned automobile insurance coverage is provided within a general liability policy, a separate policy is not required;
- Professional liability insurance for an amount of not less than five million dollars ($5,000,000.00) per occurrence, if applicable to the type of Services offered under this Agreement. This insurance policy is required to be maintained throughout the Term of the Agreement and for a period of twenty-four (24) months after the completion of the Services;
- Cyber and Privacy Liability covering actual or alleged acts, errors or omissions committed by the Supplier, its agents or employees. The policy shall also extend to include the intentional, fraudulent or criminal acts of the Supplier, its agents or employees.
The policy shall expressly provide, but not be limited to, coverage for the following perils:
- unauthorized use/access of a computer system
- defense of any regulatory action involving a breach of privacy
- failure to protect confidential information (personal and commercial information) from disclosure
- notification costs, whether or not required by statute; and
- Such other types of insurance as would be carried by a prudent person or as Ryerson may from time to time require, having regard for the nature of the Services and its location.
All policies of insurance are to provide for thirty (30) days’ written notice to Ryerson prior to any cancellation, material changes or amendments restricting coverage of any policy or policies.
The Supplier shall provide a Certificate of Insurance to Ryerson as set out and required above.
Workplace Safety And Insurance Board
The Supplier and its Workers shall at all times during performance of the Services:
- comply with all requirements of the Workplace Safety and Insurance Act and regulations;
- maintain their accounts with the Workplace Safety and Insurance Board (WSIB) in good standing; and
- verify that such accounts are in good standing forthwith upon the request of Ryerson.
Alternatively, the Supplier must provide proof of continuous Employer Liability Insurance coverage, equivalent to WSIB coverage, in the amount of not less than three million dollars ($3,000,000.00) for the same term and as described in the foregoing Insurance clause.
Mandatory Submission Requirements:
- RFP Appendix C - Proposal Acknowledgement Form
Complete submission requirements are provided within the tender document.
Scored Submission Requirements:
- RFP Appendix D – Information Security Essential RequirementsCybersecurity Assessment
- Company Information
- RFP Appendix E – Technical Requirements
- RFP Appendix F – Privacy Protection and Information Security Requirements
- RFP Appendix G – Accessibility Compliance Requirements
- RFP Appendix H – Services and Support Requirements
- RFP Appendix I – Implementation and Migration Requirements
- Presentation – RFP Appendix J – Site Management Interface
- RFP Appendix K – Price Form
Complete submission requirements are provided within the tender document.
This procurement is covered by:
- Chapter 9 of the Ontario-Quebec Trade and Cooperation Agreement
- BPS Procurement Directive
Time-Frame for Delivery/Duration of Agreement:
The term of the Final Agreement is five (5) years, plus five optional renewal periods of one (1) year each, in the discretion of Ryerson.
Additional Options:
Available within the tender document.
Negotiation:
At the end of the evaluation process, Ryerson University may identify one or more suppliers with whom it wishes to enter into negotiations, by written notification.
Electronic Auction:
The process does not involve an electronic auction.
Supplier Prequalification (if applicable):
Not Applicable.
Responses must be submitted in English.
Suppliers should note that information contained within this notice is subject to change. Suppliers are encouraged to download the tender document, which contains the most current information.
If there is a conflict between the tender document and this Tender Notice, the tender document will take precedence.
