The Workers Compensation Board of Manitoba (WCB) invites firms to submit a Proposal for the following: The supply of one (1) Agility Coach with senior IT leadership and cloud delivery experience for an initial period of three (3) months with an irrevocable option to extend up to three (3) additional periods of three (3) months each to provide support in ensuring the successful delivery of the final stage of new cloud environment and migration of existing services while coaching and elevating the team capabilities for sustainable operation.
Description of Services
The WCB requires the Agility Coach to perform the following:
a) Increase the delivery effectiveness and agility of the identified cross-functional projects. This role will co-lead a couple of business and IT initiatives to observe project agility, or lack of, in actions;
b) Provide an assessment of the WCB's IT agility identifying the acute issues inhibiting efficiency and effectiveness;
c) Propose solutions and recommendations to address acute issues;
d) Provide strategic guidance, coaching, and workshops to elevate capabilities (both behavioural and technical engineering) to address the acute issues and lay the groundwork for sustainable change and growth;
e) Transfer knowledge to the WCB's management;
f) Review the WCB's IT Target Operating Model (TOM);
g) Identify and recommend structural changes to the WCB's IT engineering and service delivery functions in the TOM that will enable an integrated approach for all future projects; and
h) Document key must-do repeatable processes and agility behaviours to embrace and track over the next 30, 60, and 90 days.
The Services shall normally be performed during Business Hours. However, the WCB may request some of the Services to be performed outside Business Hours from time to time, as deemed necessary, in the unfettered discretion of the WCB. The Contractor shall not be entitled to charge overtime rates unless specified in the Fee Schedule.
The Vendor must have experience and knowledge with the following:
a) Minimum fifteen (15) years' expertise in IT change management and agility coaching;
b) Minimum fifteen (15) years' experience in IT leadership positions;
c) Minimum fifteen (15) years' IT engineering experience with significant depth in cloud engineering, dev/ops, and API development;
d) Extensive security, data, and integration background;
e) Credentials in change management, coaching, and agile;
f) Trusted and respected as a thought leader who can influence, persuade, and motivate teams and individuals;
g) Excellent interpersonal skills, team engagement skills, strong motivational skills, and highly collaborative;
h) Excellent analytical, planning, and organizational skills;
i) Organizationally savvy, with situational and contextual intelligence of the political climate of the WCB and how to navigate obstacles and politics; and
j) Excellent written, verbal, communication, and presentation skills with the ability to read the room
The Proposal should include an overview of the proposed resource(s) being offered, including profiles of work which highlight their experience performing similar projects. Vendors are expected to provide the following for each proposed resource:
a) Resource's name and identify any subcontractor relationship (i.e. if individual resource is not an employee of the Vendor);
b) Completed skills matrix identifying resource's skills and knowledge;
c) Ability to start on the WCB's preferred start date or later date of availability; and
d) Resume of resource.
Final selection of a resource may be subject to an in-person, telephone, or video conference interview by the WCB.
The Contractor will not be required to have and maintain workers' compensation coverage for its workers who will be providing the Services, unless required pursuant to The Workers Compensation Act.
The Services shall be provided onsite at the WCB's facilities located at 333/363 Broadway in Winnipeg, Manitoba at least fifty percent (50%) of the time, unless otherwise agreed in writing. Working remotely for more than fifty percent (50%) of the time may be permitted, but only as pre-approved in writing by the WCB.
It is expected the Services will be required for an initial period of three (3) months with a preferred start date of August 6, 2024. The WCB shall have an irrevocable option to further extend the Services on the same terms and conditions and fees for three (3) additional periods of up to three (3) months each.
