0000203617 - Business/Process Analyst

Macaulay Child Development Centre 
Request for Proposals - Business/Process Analyst

• RFP posting:                             July 1, 2021
• Proposal deadline:                    July 16, 2021
• Proposal evaluations:               July 2021
• Consultant interviews               July 2021
• Consultant selection:                Aug 6, 2021

1. Identify project parameters and specifications based on business/client needs.
2. Work closely with internal stakeholders and external technical team to ensure business requirements are captured and communicated accurately.
3. Work closely with technology partners to document requirements and map data. 
4. Perform gap analysis between internal requirements and product features.
5. Identify custom requirements and define solutions.
6. Resolve conflicts in business requirements, technical specification and solution design.
7. Provide advice or suggestions for improvement according to objectives.
8. Facilitate suitable interventions to prevent costly delays.
9. Formulate plan to implement recommendations and overcome objections.
10. Write technical documentation for external technology team, such as user guides, reference, and API documentation.
11. Deliver clear and concise documentation.

• Manage the project, including attending regular meetings and providing status reports to keep the project on schedule and the leadership team updated;
• Consult with internal stakeholders to understand and capture business requirements;
• Review all current processes, procedures and forms to identify efficiencies, capture best practices, and design improvements;
•   Assess processes, determine requirements and deliver data-driven recommendations and reports; 
• Liaise with external technical team to document requirements, trouble shoot and resolve conflicts to ensure the database customization is optimized to best meet MCDC’s needs;

1. Identify and document existing data processes
2. Identify inefficiencies and bottlenecks and make recommendations for improvements
3. Compilation of business processes and procedures
4. Technical documentation, including user guides, reference, and API documentation

1. Review of MCDC current procedures, processes, and forms.
2. Consultation with multiple internal stakeholders.

1. Contact information

2. Qualifications

1. Deep knowledge of and expertise in business / process analysis;
2. Experience with mapping business requirements to database construction;
3. Prior experience on similar assignments and a proven track-record of working with community based organizations;
4. Identification of team members who will be involved with the project including their role and experience;

3. Work Plan

1. 1. The specific activities to be conducted at each stage
   2. A timeline for the activities at each stage
   3. Milestones and deliverables tied to those activities

4. Budget

5. References

1. Demonstrated expertise in business / process analysis
2. Demonstrated success designing database structure
3. Knowledge or understanding of children services sector
4. Demonstrated equity, anti-racism and anti-oppression lens
5. Experience in non profit sector