Basic Information

Reference Number

0000133239

Issuing Organization

Invest Ottawa

Owner Organization

Invest Ottawa

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

201810.01

Title

CONSULTING SERVICES: CRM DYNAMICS TECHNICAL SERVICE SUPPORT

Source ID

PP.CO.ON.812265.C95603

Agreement Type

Open Bidding (OB)

Details

Location

Canada, Ontario, National Capital Region

Delivery Point

Ottawa, Ontario

Description

With a long-term vision to incorporate Microsoft Dynamics CRM as the key internal operating
system, Invest Ottawa transitioned to Dynamics CRM in September 2017. The team, along with
our external migration support, have spent this past year optimizing its use to match our internal
processes. With this model in place, Invest Ottawa now requires technical support as we prioritize
and plan further system capabilities enabling us to fully achieve our vision. We are seeking a consultant or firm with a proven track record in Microsoft Dynamics CRM that can help
us achieve these objectives. The result will be a Service Agreement to provide on-going
maintenance support, as well as a solutions delivery approach when complex solutions need to
be designed, developed and deployed.

Dates

Publication

2018/10/19 01:53:21 PM EDT

Bid Intent

Required

Bid Intent Deadline

2018/10/26 12:00:00 PM EDT

Question Acceptance Deadline

2018/10/31 05:00:00 PM EDT

Questions are submitted online

Closing Date

2018/11/07 04:00:00 PM EST

Contact Information

Joanne Gardner

613-828-6274 ext. 237

jgardner@investottawa.ca

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

Lump sum

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	No	No
No entries

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