Information de base

Numéro de référence

0000171532

Organisation émettrice

IHSA

Type d’appel d’offres

DDD - Demande de devis (Formel)

Numéro d’appel d’offres

2020 - #004

Titre

Temporary Help Services

Code d’identité d’origine

PU.HL.ON.687063.C91834

Type d’accord

Aucun

Détails

Emplacement

Canada, Ontario

Type d’achatA - Dernier rectificatif

Une seule fois- Date de livraison:2020-04-30

DescriptionA - Dernier rectificatif

Request for Quotation

Date Issued:                                    Tuesday, February 25, 2020

Request from:                                 Infrastructure Health and Safety Association
                                                            21 Voyager Court South
                                                            Etobicoke, ON, M9W 5M7

Contact:                                            Alan Hansen

Type of Service Required:          Temporary Help Services

Request for Proposal:                  This should be considered a formal procurement document in which a RFQ for the services of a Temporary Help Service vendor is requested.

Date Response Required:

2020 - #004

Key response dates:

Release date: Tuesday, February 25, 2020
Final date for questions: Thursday, March 12, 2020 @ 2:00 p.m.
Final Submission date: Thursday, March 19, 2020 @ 2:00 pm.

Table of Contents
Table of Contents............................................................................................................................... 2
Request For Information & Quotation (RFQ) Checklist..................................................................... 4
Introduction......................................................................................................................................... 5
A.     Definitions................................................................................................................................ 5
     B.      Accessibility for Ontarians with Disabilities ………………………………………………………………………...                 5
   C.      Background ......................................................................................................................... 5
Purpose and Intent of RFQ................................................................................................................ 6
D.   Scope of Services.................................................................................................................... 6
E.     Project Management............................................................................................................... 7
F.     Guidelines for Proponent’s Submission.................................................................................. 7
G.    Experience & Qualifications.................................................................................................... 7
H.   Evaluation of Proposals........................................................................................................... 8
I.       Confidentiality........................................................................................................................ 11
J.      Sub-contracting or Substitution............................................................................................. 11
K.     References............................................................................................................................. 11
L.      Costs and Expenses.............................................................................................................. 11
M.     Review Representative......................................................................................................... 12
N.   Additional Information............................................................................................................. 12
O.   Other Consideration............................................................................................................... 12
P.     Notification to Other Proponents of Outcome of Procurement Process............................... 13
Q.   Debriefing............................................................................................................................... 13
RFQ Terms....................................................................................................................................... 13
A.     Information Gathering Process.............................................................................................. 13
B.     Cost of RFQ Response.......................................................................................................... 13
C.     Use of the HSAs Names or Logos........................................................................................ 14
D.     Explanation of Information Evaluation/Decision Making...................................................... 14
E.     Restriction on HSA Contacts................................................................................................. 14
F.    Confidentiality of Proponent’s Information............................................................................. 14
G. Data Validity............................................................................................................................ 14
H.   Errors and Omissions............................................................................................................. 14
I.    Indemnification........................................................................................................................ 15
J. Conflict of Interest................................................................................................................... 15
K. Right to Termination............................................................................................................... 15
L. Dispute Resolution.................................................................................................................. 15
APPENDIX A - General Proponent Information.............................................................................. 18
APPENDIX B – Tax Compliance Declaration.................................................................................. 18
APPENDIX C – Conflict Of Interest Declaration............................................................................. 19
APPENDIX D - Respondent Acknowledgement Form.................................................................... 21
APPENDIX E - Detailed Description of Defined Roles................................................................... 22

Request For Quotation Checklist

Infrastructure Health & Safety Association (IHSA) and Workplace Safety & Prevention Services (WSPS) recommend that Proponents use the following checklist when completing the RFQ to help ensure that all the key components to your organization’s proposal are submitted on time. Documents must be delivered to the Project Representative by the dates and times set out below.

Courier, E-Mail or Deliver By:
2:00 pm EDT, March
19, 2020
Temporary Help Services

TO:
IHSA and WSPS
RFQ 2020 - #004 - Project Representative: Alan Hansen
21 Voyager Court South
Etobicoke, ON, M9W 5M7

Submissions that are received after the closing time will be returned unopened.

Include all RFQ materials, in one (1) package.
The package should contain:

One (1) envelope prominently marked “Original” signed by an authorized representative in your organization and containing
- one (1) printed original of all documents and exhibits in response to the RFQ

One (1) envelope marked “Copies” and containing
- four (4) copies of all documents and exhibits in response to the RFQ

- PDF Copy by e-mail ahansen@ihsa.ca

Proposals are to be prominently marked Confidential with the RFQ title and number (see RFQ cover), with the full legal name and return address of the Proponent, and with the Proposal Submission Deadline date and time.

Proposals submitted in any other manner may be disqualified.

In the event of a conflict or inconsistency between the hard copy and the electronic copy of the proposal, the hard copy of the proposal shall prevail.

Introduction

Definitions

“HSAs” wherever used shall mean Health and Safety Associations, which represent the Infrastructure Health & Safety Association (IHSA) and Workplace Safety & Prevention Services (WSPS).

“Proponent” wherever used shall mean RFQ respondent/participant.

“Proposal” wherever used shall mean a Proponent’s written response to this RFQ.

“RFQ” wherever used shall mean this Request for Quotation.

“BPS” as of April 2, 2012, all HSAs are required to follow the Broader Public Sector (BPS) Procurement Directive.

Accessibility for Ontarians with Disabilities

The selected Proponent shall comply with the requirements for all relevant accessibility standards established by regulation under the Accessibility for Ontarians with Disabilities Act, 2005.

Background

Infrastructure Health and Safety Association (IHSA) is a high risk activity educator providing unique, customized training programs in the fields of Construction, Transportation and the Electrical and Utility Sectors. IHSA’s programs, products and services are shaped by subject matter expertise, sector partnerships and evidence based practices. Our goal is to build strong partnerships with our clients and deliver innovative, customized programs that support their implementation of prevention solutions and provide continuous improvement to their health and safety performance.
IHSA Office Locations:
Ottawa                                          Mississauga                                              Etobicoke
2515 St Laurent Blvd.                     5345 Creekbank Road                              21 Voyager Court South
Ottawa, ON K1H 8P5                      Mississauga ON L4W 5L5                          Etobicoke, ON M9W 5M7

Workplace Safety & Prevention Services (WSPS) is a leader in providing impactful risk management solutions that drive lasting business success for our customers. WSPS offers unparalleled health & safety expertise, insight and solutions for creating healthy work environments where employees thrive and businesses prosper. WSPS is primarily focused on the agricultural, industrial/manufacturing and service sectors.
Workplace Safety & Prevention Services Office Locations:
Head Office                                                      Regional Office--Ottawa
Centre for Health & Safety Innovation                 Carleton Technology & Training Centre, Suite 3100
5110 Creekbank Road, Suite 300                       Carleton University
Mississauga, ON L4W 0A1                                1125 Colonel By Drive, Ottawa ON K1S 5R1

Purpose and Intent of RFQ

This RFQ has been prepared to select providers/vendors who are Vendors of Record under the Ministry of Government Services Master Agreement for Temporary Help Services (THS) OSS # 00180682 and who can provide Temporary Help Services for the HSAs. The objectives for the successful Temporary Help Services providers include working with each of the HSAs on an individual basis to provide temporary help services using temporary help workers who possess the required qualifications as outlined in the Master Agreement and to commit to recruit and fill temporary help services in a prompt and efficient manner and to assign qualified, dependable individuals for any requested period of time. Temporary Help Services are transactional, task-oriented work assignments, usually provided through private sector temporary help agencies or organizations. Temporary help work assignments are short-term (e.g. typically several days or weeks). Assignments help with a temporary increase in workload or to temporarily backfill for a vacancy when it is not possible to recruit an employee using available human resources approaches.

Each HSA is responsible for its own agreement and all associated costs.

Scope of Services

Vendor Experience
- - 10 years of experience
  - Experience filling a variety of temporary positions as outlined in the Master Agreement

Scope of Work/Deliverables

The term of the agreement/contract will start on March 31, 2020 and run until April 1, 2023 (3 years) with the option to extend the contract for a period of two (2) years

Project Management

We require that a designated Supplier account representative be assigned to provide assistance with various requests and or services as may be required by HSAs.

Guidelines for Proponent’s Submission

The preferred format for the Proponent’s “Offer of Service” or response to this RFQ is as follows:

Qualifications. Provide a detailed explanation of your firm’s qualifications, and the qualifications of the individuals you are proposing to undertake the project. See below.
Provide a complete listing of pricing/costs, including detailed pricing for all listed positions.

Any out-of-pocket expenses should be clearly stated.
Any assumptions incorporated in the proposal.
Value-added services offered free of charge.
Other services available by the Proponent and any other information that may support the proposal.

Plan for Implementation

Proposals must include a detailed implementation plan for the service to be provided if awarded.

Your implementation plan should include the following:

A timeline
Name/profile of account representatives who will be with the project both before and after implementation.

Experience & Qualifications

Each Proponent must provide as part of its proposal a summary outlining:

Company history including information of any recently formed partnerships or strategic alliances with other companies that may be beneficial to the HSAs for the purposes of the services requested in this RFQ
Personnel working on the project with qualifications & experience
Describe Proponent’s relationship with other companies with whom Proponent may partner to service HSA needs and requirements as described in this RFQ
Any additional information that will support your proposal

Evaluation of Proposals

There is an Evaluation Team made up of four (4) members of the Human Resource professionals from the HSAs. This Team will review submissions, select and recommend the successful Proponent to each HSA for their approval.

Neither the lowest price proposal nor any proposal will necessarily be accepted.

Because this is a Request for Quotation under the Master Agreement for Temporary Help Services for the Ontario Public Service, we will use a second stage selection process. Suppliers will be selected based on the following criteria:

The Evaluation Team will score each proponent on the basis of vendor experience and the ability to provide temporary services for all of the listed positions. A minimum of 30 out of a possible 40 points is required in order for the Proponents to qualify for Stage III – Pricing Scoring.

Listing of Temporary Help Services – Roles
CategoriesRoles

Administrative and Clerical ServicesAdministrative Assistant Level 1
Administrative Assistant Level 2
Administrative Coordinator
Executive Assistant
General Clerk Level 1
General Clerk Level 2
Human Resources Clerk
Payroll Clerk
Receptionist Level 1
Communications and MarketingCommunications Officer
Customer and Client ServicesClient Services Representative

Finance and EconomicsAccountant
Accounting Clerk
Financial Analyst
Finance Clerk
Supervisory and ClericalProject Lead 1
LogisticsLogistic Technician

The HSAs will not necessarily accept the lowest priced proposal or any proposal resulting from this RFQ. While price is an important element in the selection process, Proponents should recognize that there are other criteria in this RFQ that the HSAs will consider in evaluating proposals.

The HSA evaluation team will base selection decisions on responses received and the best outcome for the HSAs. Each response will be carefully evaluated and scored by the evaluation team.

Each response will be scored in accordance with the relative importance weighting indicated in the table below. It is suggested you address these criteria in sufficient depth in your response.
#Rated CriteriaWeighting
(Points)
1Vendor Experience20
2Ability to Fill Listed Positions
30

3Price 50
Total Points100

Points will be awarded based on the degree to which the material you have provided demonstrates your capability to perform and successfully carry out the work described. A minimum score of 30 points must be achieved to be short listed and move to the next stage.

Stage III – Pricing Scoring

Upon successful completion of Stage II, qualified Proponents achieving a score of 30 points or more will have their pricing scored. The Evaluation Team will evaluate pricing after the evaluation of rated requirements.

  Please provide hourly rates for each of the listed roles: (50)
Hourly Rate
Mark-up
1Administrative Assistant Level 1$
2Administrative Assistant Level 2$
3Administrative Coordinator$
4Executive Assistant$
5General Clerk Level 1$
6General Clerk Level 2$
7Human Resources Clerk$
8Payroll Clerk$
9Receptionist Level 1$
10Communications Officer$
11Client Services Representative$
12Accountant$
13Accounting Clerk$
14Financial Analyst$
15Finance Clerk$
16Project Lead 1$
17Logistics Technician$

The Evaluation Team will evaluate pricing after the evaluation of mandatory requirements and rated requirements.

Each Proponent will receive a percentage of the total possible points allocated to price by dividing that Proponent’s price into the lowest bid price. For example, if the lowest bid price is $20.00, a Proponent that bids $20.00 receives a 100% of the possible points (20/20 = 100%), a Proponent who bids $25.00 receives 80% of the possible points (20/25 = 80%) and a Proponent who bids $40.00 receives 50% of the possible points (20/40 = 50%).

Lowest rate
------------------- x          Total available points = Score for proposal with 2nd lowest rate
2nd lowest rates

Lowest rate
------------------- x          Total available points = Score for proposal with 3rd lowest rate
3rd lowest rates

Etc…for each proposal

Cumulative Score

All scores for qualified Proponents from Stage II and III will be added and, subject to satisfactory reference checks, the highest scoring Proponent(s) will be selected.

The HSAs reserve the right to choose more than one Proponent to provide services under this Request for Quotation.

Negotiations

The HSAs may, at their sole discretion, enter into negotiations with one or more Proponents. The HSAs reserve the right to negotiate with more than one Proponent concurrently or consecutively, and to add to, expand, reduce or modify the scope of this RFQ. If the HSAs and the selected Proponents are unable to negotiate an agreement, the HSAs may begin or continue negotiations with any other Proponent, at any time. Negotiations may take place with selected Proponents without the obligation to recall proposals or provide an opportunity for other Proponents to quote on the same changes. No Proponent shall have any rights against the HSAs arising from such negotiation.

Confidentiality

All information contained in this Request for Quotation, and all information and material obtained during the course of this project, is confidential, and remains the property of the HSAs. The Proponent must agree to sign a confidentiality agreement. All outputs of the project will remain the property of the HSAs.

Sub-contracting or Substitution

No sub-contracting or substitution on the part of the Proponent will be accepted without explicit agreement from the HSAs.

References

Provide three (3) references from clients for whom your company has provided the same or similar services within the past three (3) years and include the following information for each reference: Name of Company, Address, Name of Contact, Title of Contact, Telephone Number of Contact, Date Work Undertaken, and Brief Description of Assignment.

Costs and Expenses

When providing complete pricing/costs, a Proponent must be aware of and affirm the following:

On June 17, 2009, the Ontario government established new standards relating to the procurement of consulting services and management of consulting contracts for all government agencies and the HSAs. As a result the HSAs will not pay for any hospitality, incidental and food expenses, including, but not limited to: meals, beverages, gratuities, personal telephone calls, etc. under the new rules.

The HSAs will not be responsible for any travel expenses.

All fees for services shall be quoted in Canadian Funds. The fees quoted for services or goods shall not include applicable taxes (i.e. HST, GST, PST, VAT …).

Any services supplied to one or more of the HSAs are to be invoiced by the Proponent to the individual organization and will be paid separately by that organization.

Review Representative

All contact and questions with regard to this RFQ must be made through the Project Representative selected for this initiative, by e-mail. For the purposes of this RFQ, the Project Representative is:

Name: Anna Rondinelli
Email: arondinelli@ihsa.ca

Any questions received and responses will be provided to all Proponents. Questions will be accepted up to and including March 12, 2020 @ 2:00 p.m. EDT.

The HSAs reserve the right to not answer a proponent’s question. The reasons for this might be:

The information requested is not needed for the preparation of a submission, or
The answer to the question posed can be found in the RFQ, or
The answer to the question posed is the purpose of the RFQ

The HSAs will not provide answers to questions in any form or electronic format by direct reply in order that the fairness of the HSA procurement process is maintained.

Unless otherwise notified, the time required by the HSAs to answer questions will not change the deadline specified for submission of a proposal.

Additional Information

The HSAs may request additional data, discussions, presentations or on-site visits in support of the response to this RFQ, all without obligation to provide other RFQ recipients with similar information or notice of such communication. Additionally, the HSAs reserve the right to implement the appropriate due diligence processes to organize or clarify any information provided, or to collect more evidence of managerial, financial and technical abilities, including but not limited to, meetings and visits with current customers served by the Proponent.

The deadline for submission of an Offer of Service is March 19, 2020 @ 2:00 pm EDT.
Submissions that are received after the closing time will be returned unopened
The successful Proponent will do everything possible to exceed delivery expectations.

Other Consideration

Circumstances may arise in which additional billable work or services may be required by the HSAs that cannot be currently determined for this RFQ. The Proponent will provide in their response their lowest hourly or unit pricing and/or highest discount structure that will be extended to the HSAs if additional work/service outside the scope of this RFQ is approved by the HSAs. This pricing may be used as further consideration by the HSAs during the evaluation of offer stage.

When replying to this RFQ, a Proponent should consider their response as an investment and cornerstone of the potential for additional engagements.

Notification to Other Proponents of Outcome of Procurement Process

Once the successful Proponent and each HSA execute a contract, the others will be notified in writing of the outcome of the procurement process.

Debriefing

Proponents may request a debriefing after receipt of a notification of award. All requests must be in writing to the Project Representative and must be made within sixty (60) days of notification of award. The intent of the debriefing information session is to aid the Proponent in presenting a better proposal in subsequent procurement opportunities. Any debriefing provided is not for the purpose of providing an opportunity to challenge the procurement process.

RFQ Terms

By submitting a proposal, the Proponent agrees the following terms and conditions shall apply:

Successful Proponents – Master Agreement Adoption Agreement

Successful Proponents will be provided with a Master Agreement Adoption Agreement which will be the contract between the individual HSAs and the Proponent, to provide services under the Ministry of Government Services Master Agreement for the provision of Temporary Help Services (THS) OSS #00180682.

Information Gathering Process

This RFQ is being issued for information gathering purposes only. The HSAs shall not be bound or obligated in any manner as a result of issuing this RFQ to enter into contract negotiations, or to conclude a contract. Without limiting the generality of the foregoing, the HSAs expressly reserve the right, at their sole discretion, (i) to initiate any form of procurement process including without limitation direct negotiations with any Proponent regardless of whether such Proponent responded to this RFQ; or (ii) to elect not to procure the good or service that is the subject of this RFQ.

B.      Cost of RFQ Response
All work undertaken by any Proponent in preparation of its Proposal is performed on a speculative basis. The HSAs accept no responsibility for costs of proposal preparation, benchmarking, piloting, interviews, meetings, or other activities related to proposal preparation or any contract negotiations. All proposals submitted will be regarded as the personal property of the HSAs and will not be returned.

C.      Use of the HSAs Names or Logos
The Proponent shall not use the HSAs’ names or logos or associated names or logos or make reference to this RFQ in any advertising copy or other promotional materials or messages without prior written consent.

D.      Explanation of Information Evaluation/Decision Making
The HSAs are not bound to explain how any proposal was evaluated nor are the HSAs bound to explain any decision they make based upon the subject matter of the proposal.

E.      Restriction on HSA Contacts
All contacts, written and oral, concerning this RFQ in any respect, should be made through the Representative named in this RFQ or a member of the Evaluation Team. Discussion of this RFQ with any other parties within the HSAs may result in your organization’s proposal not being considered.

F.       Confidentiality of Proponent’s Information
Information provided by a Proponent and all or a portion of the proposal itself, even if identified as being confidential, may be used, reproduced, and disclosed by the HSAs, and on a confidential basis, to third parties retained by the HSAs in connection with the subject matter of this RFQ, including without limitation, for the purposes of evaluating the information.

Information provided by a Proponent is subject to disclosure in accordance with the Freedom of Information and Protection of Privacy Act, R.S.O. 1990, and c.F.31, as amended. Each Proponent is requested to identify in its proposal any information it wishes the HSAs to keep confidential. Proponents are advised that the information provided by a Proponent and all or a portion of the proposal itself, may be disclosed by the HSAs to third parties where an order by the Information and Privacy Commissioner or a court requires the HSAs to do so.

G.      Data Validity
All data and information included in this RFQ have been extracted from sources, which the HSAs consider to be reliable. However, the HSAs make no warranties and accept no responsibility for inaccurate data contained herein.

H.    Errors and Omissions
The HSAs shall not be held liable for any errors or omissions in any part of this RFQ. While the HSAs have used considerable effort to ensure an accurate representation of information in this RFQ, the information contained in the RFQ is supplied solely as a guideline for potential companies. This information is not necessarily comprehensive or exhaustive. Nothing in the RFQ is intended to relieve the company from forming their own opinions and conclusions with respect to the matters addressed in the RFQ.

I.    Indemnification
The Proponent shall indemnify and hold harmless the HSAs, it’s officers, board members, partners, agents and employees from and against all actions, claims, demands, losses, costs, damages, suits or proceedings whatsoever which may be brought against or made upon the HSAs and against all loss, liability, judgments, claims, suits, demands or expenses which the HSAs may sustain, suffer or be put to resulting from or arising out of the Proponent’s failure to exercise reasonable care, skill or diligence or omissions in the performance or rendering of any work or service required hereunder to be performed or rendered by the company, it’s agents, officials and employees.

J. Conflict of Interest
Proponents that respond to this RFQ must identify any real or perceived situations where a conflict of interest, past, current or future exists. All instances are to be declared in Appendix C.

K. Right to Termination
The HSAs may, in their sole discretion, cancel this RFP or revise the scope of this RFP at any time.

L. Dispute Resolution
In order to address suppliers’ concerns related to any aspect of the procurement process in an ethical, fair, reasonable and timely fashion, the following dispute resolution process will be followed:

Notice of Dispute received
Conduct Negotiation (if negotiation is successful, proceed to Step 6 - End of Process; if not successful, both parties must agree to proceed to Step 3 - Mediation)
Conduct Mediation (if mediation is successful, proceed to Step 6 - End of Process; if not successful, both parties must agree to proceed to Step 4 - Arbitration)
Conduct Arbitration (if arbitration is successful, proceed to Step 6 - End of Process; if not successful, proceed to Step 5 - Litigation)
Litigation
End of Process

Appendix A - General Proponent Information
Please provide concise responses to all of the following questions. Where you do not provide a response, please explain why. Please review all Appendix materials before completing this questionnaire.
Contact Information

Please provide the following information: (Name one person to be the contact for this RFP response and for any clarifications that might be necessary)

Full Organization Legal Name:
Street Address:
City, Province/State:
Postal Code:
Phone Number:
Fax Number:
Organization Website (if one exists):
Organization Ownership
(specify private or public company):
Parent Organization Name (if any):
RFP Contact Person and Title:
E-mail Address for RFP Contact Person:

Occupational Health & Safety

Describe the Health and Safety program for your organization, indicating how you ensure that all Health and Safety standards are met.

References – Current Clients

Please list three references comparable to the HSAs for which you currently provide similar products and services to outlined in this RFQ.

Company Name
Company Address
Contact Name
Title of Contact
Contact Phone Number
Date Work Undertaken
Brief Description of Assignment
Company Name
Company Address
Contact Name
Title of Contact
Contact Phone Number
Date Work Undertaken
Brief Description of Assignment
Company Name
Company Address
Contact Name
Title of Contact
Contact Phone Number
Date Work Undertaken
Brief Description of Assignment


APPENDIX B – Tax Compliance Declaration

The Ontario Government expects all suppliers to pay their provincial taxes on a timely basis. In this regard, Proponents are advised that any contract with the Ontario Government will require a declaration from the successful Proponent that the Proponent's provincial taxes are in good standing.
In order to be considered for a contract award, the Proponent must submit the following tax compliance status statement and the following consent to disclosure:

Declaration

I/WE hereby certify that__________________________ at the time of submitting its proposal,
(Legal Name of Proponent)
is in full compliance with all tax statutes administered by the Ministry of Revenue for Ontario and that, in particular, all returns required to be filed under all provincial tax statutes have been filed and all taxes due and payable under those statutes have been paid or satisfactory arrangements for their payment have been made and maintained.

Consent to Disclosure
I/We consent to the Ministry of Revenue releasing the taxpayer information described in this Declaration to the Ministry issuing the RFQ as necessary for the purpose of verifying that I/we am/are in full compliance with all statutes administered by the Ministry of Revenue.

Dated at                        this                 day of                          20

An authorized signing officer)

(Print Name)

(Title)

(Phone Number)                                               (Fax Number)

APPENDIX C – Conflict Of Interest Declaration

The Proponent and its Affiliates declare that it does not now have and agrees not to have any public or private interest, and shall not acquire directly or indirectly any such interest in connection with the work defined in this RFQ 2020 - #004 that would conflict or appear to conflict in any manner with the performance of the SERVICES under this RFQ 2020 - #004 or subsequent contract. “Affiliate” means a corporate entity linked to the Proponent through common ownership. The Proponent and its Affiliates agree not to provide any services to any entity that may have an adversarial interest in a project for which it has provided services to the HSAs. The Proponent and its Affiliates agree to disclose to the HSAs all other interests that the Proponents have or contemplate having during each phase of the project. In all situations, the HSAs will decide if a conflict of interest exists. If the HSAs conclude that a conflict of interest exists, it will inform the Proponent and its Affiliates. If the Proponent and its Affiliates choose to retain the interest constituting the conflict, the HSAs may terminate the Contract for cause in accordance the provisions stated in the Contract.

______________________________________       ___________________________________
Proponent Organization                                                          Proponent Representative
I have the authority to bind the organization.

______________________________________
DATE

APPENDIX D - Respondent Acknowledgement Form

(Please complete the following information)

Respondent’s Registered Legal Business Name:

Mailing Address:

Name of Contact Person:
Title:
Contact Person Tel.#:
Facsimile Tel.#:

E-mail Address:

   The respondent hereby acknowledges

that the information it is providing is, to the best of its knowledge, complete and accurate;
that the information it is providing, and all or a portion of the proposal itself, even if identified as being confidential, may be used, reproduced, and disclosed by IHSA and WSPS on a confidential basis to third parties retained by the IHSA, and WSPS in connection with the subject matter of this RFQ, including without limitation, for the purposes of evaluating the information;
that the information it is providing is subject to disclosure in accordance with the Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c.F.31, as amended, that notwithstanding that the respondent has identified in its proposal any information it wishes the IHSA and WSPS to keep confidential, the information provided by a Proponent and all or a portion of the proposal itself, may be disclosed by the IHSA and WSPS to third parties where an order by the Information and Privacy Commissioner or a court requires IHSA and WSPS to do so.
that IHSA and WSPS shall not be liable for any costs incurred by the respondent in the preparation of its proposal;
that all materials submitted to IHSA and WSPS by the respondent shall become the personal property of IHSA and WSPS and shall not be returned;
that, as elaborated upon in paragraph A, “Information Gathering Process” of Section IV, this RFQ is for information gathering purposes only and does not create any legal obligations or restrict IHSA and WSPS rights regarding the procurement of any good or service.
that a benefit has not been conferred of any kind on anyone employed by or connected with the IHSA and WSPS, for the purpose of influencing the outcome of procurement.

Signature of Witness:
Signature of Respondent representative:
__________________________________________________________________________
(I have authority to bind the Respondent).
Name

Title:

Date:

Name of Witness:

(corporate seal)

APPENDIX E – Detailed Description of Defined Roles

There are 16 defined roles. There may also be a need arise for specific skills, qualification or unique experience that is not covered within a defined role. In such cases, specifications will be provided.
Administrative Assistant – Level 1
Description
• Provides secretarial and clerical support to a line manager or several managers and staff relating to the day-to-day internal operations of the unit
• Prepares and produces a range of materials including reports, forms, spreadsheets, presentations and general correspondence using on-line data bases and Microsoft Office software
• Organizes and maintains meeting schedules, makes travel, meeting and conference arrangements, including physical and logistical arrangements; prepares agendas and information packages
• Sets up and maintains hard copy and electronic filing system, preparing files in accordance with established records management standards and procedures, retrieving files, re-labelling and repairing worn files, records retention, responding to requests for information from files
• Greets and directs visitors/callers; answering the phone, taking messages, determining nature of calls and responding to routine enquiries
• Logs, date stamps, sorts, distributes and re-directs all incoming mail and faxes; prepares packages for courier shipment
• Maintains inventory of office supplies and equipment; arranges and follows up on equipment repairs and maintenance
• Provides financial reconciliation services, e.g., purchasing card, financial reports; monitors and tracks budget expenditures
• Human resources administration, e.g., tracks staffing action forms, prepares forms to confirm staffing actions, etc.
Qualifications
• Knowledge of general office procedures
• Oral and written communication skills for composing standard correspondence
• Interpersonal skills to liaise with various Client’s, stakeholders (internal and external) and team
• Organizational skills to establish priorities, co-ordinate and carry out responsibilities and meet deadlines
• Intermediate knowledge of and experience in using on-line systems (HR, finance), MS Office software programs and email systems
Administrative Assistant – Level 2
Description
• Performs the administrative work related to the day-to-day internal operations of a senior manager’s or executive’s office
• Prepares and composes correspondence, memos, reports and presentations
• Maintains inventory of office supplies, orders supplies as required, maintains filing systems and prepares mail and courier materials, makes travel arrangements, schedules meetings and arranging conferences calls
• Handles highly sensitive and confidential information
• Co-ordinates management schedules
• Co-ordinates unit activities with other units and or administrative functions, e.g., human resources, finance, I.T.
• Drafts standard correspondence, e.g., briefing notes, memos, letters
• Conducts background research on issues; prepares reports
Qualifications
• Knowledge of general office procedures
• Ability to work under general supervision
• Multi tasks, manages conflicting priorities
• Advanced Microsoft Office skills; experience in using computerized data bases (e.g., HR, financial, correspondence tracking, etc.)
• Judgment and discretion to handle confidential and sensitive issues
• Oral and written communication skills for composing standard correspondence
• Interpersonal skills to liaise with various Client’s, stakeholders (internal and external) and team members
• Organizational skills to establish priorities, co-ordinate and carry out responsibilities and meet deadlines

Administrative Co-ordinator
Description
• Assists and provides administrative support to senior management with managing and coordinating the activities of all support staff and provides supervision/leadership which includes: resolving problems/conflicts as they arise and motivating and providing ongoing advice and guidance to staff
• Assists with implementing and managing new/revised administrative policies/programs for all staff
• Assesses, establishes, implements and maintains office procedures, standards, schedules and priorities and implementing changes when approved
• Participate in the planning and management of special projects/corporate initiatives to support business management initiatives in light of operational requirements
• Participates in special assignments involving research and the compiling of information (i.e. staffing activities, training and development; attends meetings and participates in committees/focus groups)
• Co-ordinates the day to day administration and operations of the office of the executives ensuring that the office is functioning efficiently and effectively
Qualifications
• Excellent administrative and communicative skills in order to undertake a variety of high profile, sensitive issues, draft correspondence and reports and effectively communicate and advise on problems and decisions
• Very good analytical and planning skills to coordinate, control and report with recommendations on a variety of matters (e.g. finance, project performance, administrative improvements)
• Strong conceptual skills to assemble and evaluate qualitative and quantitative information, identify issues and develop practical and responsive recommendations
• Proven administrative skills to develop, implement and coordinate a range support programs (e.g. financial, planning, scheduling, correspondence management, purchasing)
• Ability to set and maintain priorities as well as the flexibility to adjust to emergency/crisis situations
• Strong writing skills to prepare a variety of correspondence, reports, materials, and related documents in a clear, concise and comprehensible manner
• Very good oral communication skills to explain, provide and exchange information with a wide range of internal and external contacts
• Good interpersonal and discretion skills to develop and maintain effective and cordial working relationships with staff at all levels
Executive Assistant
Description
• Liaises with senior management, and staff in the co-ordination of responses and resolution of issues and administrative problems to facilitate the effective operation of the division
• Communicates regularly with all of the operating areas to learn of and assist with problems affecting the division; informs the executive of those matters which require their attention, providing suggestions of action to resolve problems and expedite projects; relays senior managements views, directives and policy developments to appropriate division staff both orally and in writing
• Liaises with executive on the preparation of the organization's estimates, budget, goals and objectives, and HR and information strategic plans and performance measures, business plans
• Attends meetings with senior staff and with individuals or committees of other external parties; takes follow-up action on issues as required by senior management
• Reviews correspondence addressed to the senior management requiring a researched response, drafts replies or refers to appropriate functional area for necessary action
• Provides necessary support information to the executive’s offices concerning issues, meetings, briefing notes and other information as required; liaises with senior staff of the MOL and outside stakeholders as required
• Co-ordinates the day to day administration and operations of the office of the executives ensuring that the office is functioning efficiently and effectively
Qualifications
• Thorough knowledge of the policies, procedures and legislation related to the organization
• The ability to evaluate, develop, interpret and resolve policy and administrative problems
• Excellent administrative and communicative skills in order to undertake a variety of high profile, sensitive issues, draft correspondence and reports and effectively communicate and advise on problems and decisions between executives, senior management, and ministries and government agencies
General Clerk – Level 1
Description
• Performs a variety of routine repetitive clerical duties and tasks of low complexity
• Sets up and maintains hard copy and electronic filing system, prepares files in accordance with established records management standards and procedures, retrieves files, re-labels and repairs worn files, records retention, responds to requests for information from files
• Reception services (greeting and directing visitors/callers; answering the phone, taking messages, determining nature of calls and responding to routine enquiries
• Mail processing (logging, date stamping, sorting, distributing and re-directing all incoming mail and faxes)
• Maintains inventory of office supplies and equipment; arranging and following up on equipment repairs and maintenance
• Sorts, batches, edits various documents, retrieves and updates on-line documents
Qualifications
Ability to:
• Use standard office equipment (e.g., telephone, photocopier, computer, calculator) at a basic level
• Perform manual, clerical skills, math skills to scrutinize documents for appropriate sorting, filing, etc.
• Interpersonal skills to liaise with various Client’s, stakeholders (internal and external) and team members
• Basic proficiency in on-line data bases, Microsoft Office software and email
General Clerk – Level 2
Description
• Performs a variety of routine repetitive clerical duties and tasks of high complexity to support a business unit’s program functions, e.g., processes forms and documents in hard copy and on-line to ensure/check for quality assurance; updates and maintains records; performs sorting, batching, editing and coding of various documents, retrieving and updating on-line documents, filing, math skills
• Provides general program information to Client’s in person, on the phone or via email
• Performs research, provides options, resolves complex inquires, deal professionally with internal/external Client’s in potentially stressful or sensitive/emotional situations
Qualifications
• Able to work independently in high volume environment and set priorities
• Strong communication and interpersonal skills for the purpose of receiving orientation/instruction and to obtain clarification re data and information from Client’s/users and responding to Client inquiries
• Proficiency in online data bases and intermediate skills in Microsoft Office software packages and email
• Familiar with general office procedures
• Ability to work with and interpret reference manuals and program guidelines (with on-site orientation and coaching)
• Strong organization and problem-solving skills
• Able to handle routine calls, inputting requests into database and tracking resolution. Determines non-routine calls and escalates as appropriate
Human Resources Clerk
Description
• Performs a variety of routine repetitive clerical duties and tasks of high complexity to support the HR administrative requirements
• Prepares and produces a range of materials such as reports, forms, spreadsheets, and general correspondence using on-line data bases and Microsoft Office software
• Sets up and maintains hard copy and electronic filing systems, e.g., HR employee files, job descriptions, employee grievances, competition files, etc. and maintains files/document security; prepares files in accordance with established records management standards and procedures; retrieves and re-files records; re-labels and repairs worn files; co-ordinates records retention; responds to requests for information from files
• Greets and directs visitors/callers; answers the phone, takes messages, determines nature of calls and responds to routine enquiries
• Logs, date stamps, sorts, distributes and re-directs all incoming mail and faxes; prepares packages for courier shipment
Qualifications
• Knowledge of general office procedures
• Oral and written communication skills for composing standard correspondence and emails
• Interpersonal skills to liaise with various Client’s, stakeholders (internal and external) and team
• Organizational skills to establish priorities, co-ordinate and carry out responsibilities and meet deadlines
• Judgment and discretion to handle confidential and sensitive issues
• Intermediate knowledge of and experience in using on-line systems, Microsoft Office software programs and email systems
Pay and Benefit Assistant (Payroll Clerk)
Description
• Reviews, verifies, calculates and processes pay and benefits transactions related to: promotions, demotions, transfers, terminations, severance, retirements, salary revisions, leaves-of-absences, etc.
• Prepares input documents and processes related payroll changes using computerized HR/payroll systems
• Conducts employee induction/exit interviews for the purposes of onboarding and terminations related to payroll and benefits
• Provides information/assistance/advice/interpretations to Client’s
• Responds to complaints regarding discrepancies or errors
• Prepares correspondence and documentation required by insurance carriers, ministries, financial institutions, etc.
• Maintains accurate data for filing; maintains a variety of records (including computerized records)
Qualifications
• Knowledge of relevant sections of federal and provincial legislation related to statutory deductions and benefits and experience in applying these in a payroll environment
• Experience with large-scale payroll systems and human resources information systems and Microsoft Office software packages
• Analytical skills in investigating errors or problems and taking corrective action
• Mathematical skills to perform calculations on salary information
• Organizational skills to set priorities to meet payroll cut-off dates
• Communication and interpersonal skills to respond to customer service issues using verbal or electronic means
Receptionist – Level 2
Description
• Greets visitors, Client’s and callers, determines the nature of their business, and directs them to the appropriate person(s) or place(s)
• Answers inquiries and provides information regarding activities carried on inside or outside the organization; follow-us up
• Makes travel arrangements
• Schedules appointments, meetings and conferences

Maintains inventory of and orders office supplies

Qualifications
• Substantial experience in performing receptionist duties
• Requires strong communication skills and personal presentation suited to the business unit
• Tact and judgment in dealing with all levels of Client’s/visitors
• Intermediate knowledge of/experience with Microsoft Office software, in particular word processing and email
Communications Officer
Description
• Performing research required to draft content for various communication vehicles
• Assisting in the maintenance of Internet and Intranet page content
• Drafting content for internal and external audiences including brochures, speeches, reports, presentations, press releases, internet and intranet sites, etc
• Assisting in the preparation and presentation of educational or publicity programs
• Coordinating the organization of meetings, ceremonies and other events for internal and external audiences
• Assisting in the planning and implementation of strategic communication plans
Qualifications
• Knowledge of contemporary communication theory, principles and practices including writing, editing, production and publishing skills to provide support in all aspects of the communications process
• Knowledge of process management to implement communications plans and projects
• Research and problem solving skills
• Planning, organizing and coordinating skills to implement and deliver communications services and projects
• Proficiency in using common office software for word processing, spreadsheets, email, project management, graphics, desktop publishing, web content management and any others pertinent to the communications function
Client Services Representative
Description
• Researching, obtaining and providing information and reports by searching through information systems and files to obtain for external/internal Client’s
• Ensuring that information is only released when proper external and internal authorization for release has been obtained
• Receiving incoming telephone calls, correspondence and Client’s when they make a personal requesting information/reports
• Receiving authorization to release information from appropriate individuals and referring Client’s to appropriate areas for additional information when necessary
• Composing correspondence for the purpose of responding to and following up on requests for reports/information utilizing a variety of software packages, proofreading and distributing as required
• Providing a variety of administrative duties including faxing, photocopying and collating documents
• Assisting with various assignments and research projects as requested
Qualifications
• Oral communication skills: to explain or clarify policies and procedures
• Communication skills to respond to Client’s requests for service and information
• Interpersonal skills to discuss requirements with Client’s
• Reasoning and problem solving skills are required to respond to on-going Client requirements
• Knowledge of Client service standards and applications to provide effective Client service delivery by ensuring Client requests are dealt with in a timely, courteous and accurate manner
Accountant
Description
• Conducting complex financial accounting analysis, variance analysis, reconciling and monitoring general ledger accounts, investigating problem areas and recommending new systems and procedures
• Ensuring financial information complies with government policies, procedures and audit/documentation requirements; assessing the impact of emerging accounting issues & policies (e.g. capital assets, consolidations)
• Preparing journal entries on complex projects, monthly/annual accruals and encumbrance management
• Preparing detailed project reports with recommendations to managers on financial data for a variety of needs (forecasting and re-forecasting, financial planning and estimates process, budget development process); finalizing close off and capital cost statements
• Preparing financial analysis of proposed in-year budget changes and re-allocations and impact on program budgets
• Preparing financial statements and other reports from financial systems with notes and supporting schedules
• Conducting research, performing in-depth reviews and summaries of financial data, options analysis and identifying any risks to performance against established objectives to support senior management reporting and decision making
• Providing Client service to internal and external Client’s by identifying problems or potential problems, investigating and following up on errors or omissions and identifying linkages and cross cutting issues
Qualifications
• Knowledge of:
Minimum: Accounting designation or final year standing;
General accounting and budgetary theory;
Generally Accepted Accounting Principles (GAAP); and
Risk management and control theory and practices.
Concepts and practices including fiscal reporting cycle, financial statement preparation, analytical review, accrual accounting, account reconciliation and procedures related to various financial statement elements (e.g. bank reconciliations, accounts receivable, collection, capital assets and depreciation, leases)
• Knowledge of methods, techniques and system for management and reporting of financial and accounting data and knowledge of database management
• Knowledge of on-line computer operation and related software in order to prepare spreadsheets, reports and correspondence (Excel, Word, PowerPoint) at an advanced level
• Analytical and problem-solving skills to carry out a variety of report preparation
• Interpersonal skills and communication skills (written and verbal) to prepare reports and analysis which outline more complex accounting issues and potential resolution.
• Organizational skills are required to plan, prioritize and handle multiple, concurrent assignments and to meet frequently tight and conflicting deadlines, and coordinate the analysis of complex financial information from multiple sources
Accounting Clerk
Description
• Provides a full range of accounting services and related Client support in compliance with accounting standards, corporate and department policies and procedures, established service level standards and in keeping with best business practices
• Extracts, summarizes, and analyzes financial data. Identifies financial anomalies or discrepancies and brings to the attention of manager
• Prepares deposits, reconciles input and verifies information; processes debit and credit card payments; handles non-sufficient funds cheques. Monitors aged receivables and initiates collection actions for overdue accounts under supervisor’s advice
• Processes invoices, expense claims, journal entries, e-billings, transfer payments, grants, and award payments. Identifies issues and concerns, noting payments that require special handling and forwards with recommended action for review and approval by Supervisor
• Prepares monthly/annual accruals, journal entries and manages encumbrances.
• Reconciles and monitors general ledger control accounts, budget variance analysis, identifies issues for follow up
• Provides input to reports such as: public accounts, briefing notes, financial statements
• Preparing financial analysis of proposed in-year budget changes and re-allocations and impact on program budgets
• Provides support, guidance and assistance to Client’s, promptly resolving discrepancies, correcting errors and omissions with internal and external Client’s
Qualifications
• Bachelor of Commerce, Bachelor of Accounting, Bachelor of Business Accounting designation or intermediate standing
• Knowledge/understanding of accounting and reporting standards (GAAP), budgeting, quality assurance practices, financial control and reconciliation
• Knowledge/understanding of the fiscal reporting cycle and budgeting, forecasting and reporting processes
• Experience with computerized financial systems, e.g., Oracle Financials and spreadsheets, e.g., Advanced Excel; word processing and email systems
• High degree of accuracy, math ability, analytical/problem-solving skills
• Excellent customer service, interpersonal, communications skills, integrity, tact and diplomacy
Financial Analyst
Description
• Monitors and provides financial analysis and advice in relation to multi-year financial planning and forecasting, budget estimates processes and budget control
• Acts as the primary contact for purposes of financial activities for their portfolio. Reviews and analyses base model estimates (cost drivers/variables and assumptions) and financial forecast information, variance analysis for completeness and accuracy. Ensures financial transactions/records comply with accounting standards, government policies, procedures and audit/documentation requirements
• Conducts research, performs in-depth reviews and summaries of financial data, options analysis and identifying any risks to performance against established objectives to support senior management reporting and decision making
• Works with programs to identify appropriate performance and service standard information and incorporates it in financial analysis to assess business performance and to identify risks to the achievement of objectives
• Uses financial reporting systems, prepares a variety of regular and ad hoc financial information, and analytical reports
• Develops, supports and maintains financial information/reporting systems and procedures to support budget monitoring and verify the integrity and reliability of financial information
• Provides Client service to internal and external Client’s by identifying problems or potential problems, investigating and following up on errors or omissions and identifying linkages and cross cutting issues
• Advises on financial impact of complex submissions and transactions to financial and non-financial audiences. Participates in the development, implementation, and communication of the financial policies, procedures, processes, and best practices
Qualifications
• Knowledge of the principles and practices of financial management, accounting and program analysis, with a particular knowledge of budget preparation, forecasting, reporting and control mechanisms
• Knowledge of financial management processes and relevant financial directives and guidelines
• Knowledge of on-line computer operation and related software in order to prepare spreadsheet and produce high quality reports and presentations (Excel, Word, PowerPoint) at an advanced level
• Organizational skills are required to plan, prioritize and handle multiple, concurrent assignments and to meet frequently tight and conflicting deadlines, and coordinate the analysis of complex financial information from multiple sources
• Research, analytical and problem-solving skills are required to coordinate the analysis and integration of financial information and to provide advice and recommendations
• Project and technical leadership skills are required to coordinate projects and provide guidance
• Communication, consultation and Client relation skills are required to provide advice and rationale to support decisions and to prepare and present financial analysis
Finance Clerk
Description
• Monitors and processes invoices and claims, ensuring accuracy and adjusts and corrects claims and invoices, notifies Clients of adjustments
• Reviews financial statements for accurate reporting of payments and receipts; reconciles financial information system reports; alerts stakeholders of discrepancies
• Prepares factual information, financial and statistical reports related to program finances and administration using spreadsheet software
• Prepares budgets with multiple cost centres, prepares and submits approved financial reports (e.g. budget reports, annual/monthly calendarizations and forecast reports)
• Reviews and analyses base model estimates (cost drivers/variables and assumptions) and financial forecast information, budget variance analysis for completeness and accuracy and alignment with overall ministry planning cycle
• Extracts, summarizes, and analyzes financial data. Provides input to ministry level reports such as: public accounts, briefing notes, financial statements. Identifies financial anomalies or discrepancies and brings to the attention of manager
• Promptly investigates and resolves discrepancies, correcting errors and omissions and communicates with internal and external Client’s to resolve issues and develop business improvement solutions for management and Client’s
Qualifications
• Knowledge/understanding of general accounting procedures, quality assurance practices, financial control and reconciliation
• Knowledge of the fiscal reporting cycle and budgeting, forecasting and reporting processes
• Experience with computerized financial systems, e.g., Oracle Financials, and spreadsheets, e.g., Advanced Microsoft Excel; also word-processing and email systems
• Ability to create ad-hoc reports
• High degree of accuracy, math ability, analytical/problem-solving skills
• Excellent customer service, interpersonal, communications skills, integrity, tact and diplomacy
Project Lead
Description
Leads project teams and assumes day-to-day coordination, planning, management and control of projects, including the selection of methodologies, techniques and tools which are appropriate to the project. The project lead is accountable for ensuring the successful completion of all phases of the project including concept/definition (initiation), planning, implementation (execution, monitoring and control) and close-out. The project lead is responsible for developing and maintaining key project documents including the project charter, the integrated project plan (including specific project scope, time, cost, quality, HR, risk, procurement and communications plans) and executing the project in accordance with the established baseline, responding and managing issues, changes and Client expectations as needed. The project lead will also be required to provide project executives with regular status and progress reports and is responsible for project staffing, budgeting, scheduling and monitoring.
• Lead specific activities related to the definition, planning, implementation, monitoring and control, risk management, and close-out of projects:
Apply (and in some cases, develop or modify) an appropriate project management framework to the project
Produce the final product or service using available resources, while remaining within time and cost constraints
Immediately communicate to the Project Sponsor/Steering Committee when resources are insufficient for completion of the project on schedule, on budget, or according to specification
Control and document all changes to the project plan
Deliver regular progress reports as outlined in the project governance structure
Meet all product/service requirements outlined in the concept phase
Act as the central point of communication for Project Sponsor/Steering Committee, Client/end users and other stakeholders
Liaise with the appropriate functional groups in order to accomplish work tasks
Provide clear direction, leadership, and support to project team members
Prepare the project plan and identify risks associated with its execution
Develop contingency plans for all identified risks
In the case of a project within a larger program, communicate with program management and other related projects to ensure that work is neither duplicated or overlooked
Ensure that all involved in the project understand the project’s overall objectives, as well as the targets at various key stages
Clearly communicate each individual’s responsibilities
Monitor project performance against the project plan
Highlight areas of slippage while identifying/initiating corrective action
Ensure appropriate communication between the members of the project team and other project stakeholders including, where appropriate, the end users
Manage the various, and at times conflicting, expectations and needs of the project stakeholders
Resolve conflicts within the project between resources, schedules, etc., and solve any arising problems
Qualifications
• Project lead experience (as appropriate to the specified experience level) and use of project management software (as appropriate to the specified experience level)
• Current knowledge of latest developments and leading practices in the project management industry and profession, i.e. be knowledgeable with the Fourth Edition of the PMBOK® Guide and familiar with best practices in other industries, sectors or jurisdictions related to project management methodologies
• An experienced manager with a proven track record for meeting strict deadlines, managing teams
• Formal recognized project management training/certification
• Excellent analytical, problem-solving and decision-making skills; oral and written communication skills; inter-personal, negotiation and stakeholder management skills
• Project Management Professional (PMP®) designation is desired
• Knowledge of Project Management Framework and Methodology is desired
• Knowledge of, and experience with the policies and procedures of the Ontario government with respect to project management (e.g. business case development, project approvals, procurement) is desired

Logistics Technician
Description

Handles the printing/packing and shipping of internal and external client orders in an accurate and timely manner
Maintain an accurate up-to-date computer record of all filled and shipped orders and trace shipments as required
Organize and maintain the stockroom shelves to facilitate efficient orders, transferring stock from one warehouse to another
Receive incoming inventory items, verify quantities and record receipts
Perform inventory checks against computer reports on materials, stationery items, shipping supplies, etc.
Pick up, sort and deliver incoming mail, internal

Qualifications

Knowledge of inventory, shipping/receiving, mailing and ordering skills
Able to operate a computer and applicable software along with other relevant technology equipment
Highly organized and detail oriented to ensure accuracy in maintaining inventory levels and fulfilling orders
Interpersonal skills to liaise with various clients and team members

Afficher davantage

Dates

Publication

2020-02-25 08h35:45 HNE

Intention de soumissionner

Non disponible

Échéance de la réception des questionsA - Dernier rectificatif

2020-04-14 00h00:00 HAE

Questions sont soumises en ligne

Non

Date de fermetureA - Dernier rectificatif

2020-04-20 14h00:00 HAE

Information du contact

Alan Hansen

416-674-2726 ext. 4055

ahansen@ihsa.ca

Processus de soumission

Type de soumission

Soumission électronique

Fixation des prix

Dans un document attaché

Liste de documents de la soumission

Nom de l’item	Description	Obligatoire	Limité à un fichier
Bid Documents	Documents defining the proposal	Oui	Non
Aucune entrée

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