Basic Information

Reference Number

0000083511

Issuing Organization

Bruce Power

Owner Organization

Bill Whetstone

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

03222018

Title

ITSM Solution

Source ID

PP.CO.ON.794475.C81537

Agreement Type

None

Details

Location

Canada, All of Canada, All of Canada

Description

In order for IT to offer the services and support that is required throughout this important initiative, it is necessary for IT to upgrade our processes and systems. In its current state, our IT Service Management (ITSM) platform, HP Open View Service Desk (OVSD), does not meet the organization’s needs and does not have the capabilities to evolve and scale as our business does. The limitations of OVSD are preventing us from making improvements to processes because the technology is dated and configuration is cumbersome.

Dates

Publication

2018/03/22 01:49:39 PM EDT

Bid Intent

Not Available

Question Acceptance Deadline

2018/04/06 11:59:00 PM EDT

Questions are submitted online

Closing Date

2018/04/27 11:59:00 PM EDT

Contact Information

Bill Whetstone

519-361-5767

Bill.whetstone@brucepower.com

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Evalutaion	Proponet Self Evaluation	Yes	No
Cloud	Cloud Questionnaire	Yes	No
No entries

Additional Bidding Instructions

These must be completed in order to be considered.

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