Basic Information

Reference Number

0000154170

Issuing Organization

Toronto Police Service

Owner Organization

Toronto Police Service

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

1312301-19

Title

Printer Management Services

Source ID

PU.MU.ON.673461.C101214

Agreement Type

Canada-European Union Comprehensive Economic and Trade Agreement(CETA)

Details

Location

Canada, Ontario, Toronto

Purchase Type

Term: 2020/01/06 12:00:00 AM EST - 2024/01/05 12:00:00 AM EST
Option: One (1) year

Description

Request for Proposal (RFP) # 1312301-19

TPS is accepting proposals for Printer Management Services, as further described in this RFP.

Submission Requirements
Note: TPS has moved to electronic proposal submission via MERX

The proponent must register with MERX as an E-bid Authorized Signer to attain a valid PIN from MERX in order to have the ability to formally complete and upload a proposal. Please ensure that the registration is completed 24 hours prior to uploading your proposal.

Please go to http://www.youtube.com/watch?v=To0fqSccw3M for information regarding how to upload your proposal through MERX. If you still have issues, please contact MERX directly at 1-800-964-MERX (6379).

Electronic proposal submissions will be accepted until 1:00:00 p.m. on July 24, 2019 as per the clock identified on MERX.

Your proposal submission for this opportunity must be sent to TPS through the use of the MERX portal. Proponents shall be solely responsible for the delivery of their submission using the MERX portal by the time and closing date, in accordance with the Submission Requirements outlined in the RFP.

TPS reserves the right to reject any or all proposals at its sole discretion.

Objectives
The objective of this procurement process is to secure a single Vendor to provide TPS with:

Lexmark printer maintenance services
Lexmark printer toner and consumables

Mandatory Requirements

Proponent must be an authorized service dealer / distributor for Lexmark Canada.
The proponent must ensure its personnel meet the following minimum requirements:

Must have a minimum of two (2) years’ experience in print systems, installation, operation and maintenance;
Must provide proof of being a recently trained and certified Authorized Warranty dealer/distributor for all submitted hardware/software; and
Proponents’ personnel must be certified Lexmark print service installers / service technicians.

Only those firms passing the mandatory requirements will move on to the next stage of evaluation

Term of Contract
The initial term of this contract will be for a period of four (4) years from commencement of services. The TPS reserves the right to extend the contract for an additional one (1) year term based on performance and other indicators and will include Board approval.

Piggyback (if applicable)

The TPS may, upon request, permit other publicly funded organizations to purchase against any contract which may result from this RFP.

Proponents are requested to indicate if they will extend the pricing, terms and conditions of this proposal to other government agencies, if the proponent is the successful vendor. If the successful vendor agrees to this provision, participating agencies may enter into a contract with the successful vendor for the purchase of the services described herein based on the terms, conditions, prices, and percentages offered by the successful vendor. Minor changes in terms and conditions may be negotiated by participating agencies.

Please note: copies of the proponent’s submission may need to be provided to the interested agency (in confidence) in order to review prior to participating.

Non-Exclusivity

The creation of this RFP shall not be a guarantee of exclusivity.

All in accordance with the requirements stated in the RFP document.

Dates

Publication

2019/06/27 02:52:43 PM EDT

Bid Intent

Not Available

Question Acceptance Deadline

2019/07/10 12:00:00 PM EDT

Questions are submitted online

Closing DateA - Latest Amendment

2019/07/31 01:00:00 PM EDT

Contact Information

Dhiraj Chaudhary

416-808-7728

Dhiraj.Chaudhary@torontopolice.on.ca

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Envelope 1 - Identity & Proposal

Pricing

No pricing in this envelope

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

Additional Bidding Instructions

Pricing to be uploaded in a separate Excel spreadsheet provided. DO NOT include the pricing with the Technical (non-pricing) submission.The Excel spreadsheet is password protected and only specific areas are unlocked for proponents' input.

Envelope 2 - Appendix G: Pricing Submission

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

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