Basic Information

Reference Number

0000246496

Issuing Organization

University of Waterloo

Owner Organization

University of Waterloo

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

RFP 23-032 - LG

Title

Advancement Constituent Relationship Management System

Source ID

PU.AC.ON.220873.C18630

Agreement Type

Canada-European Union Comprehensive Economic and Trade Agreement(CETA)

Details

Location

Canada, Ontario

Delivery Point

University of Waterloo

Purchase Type

Duration: 5 years
Option: three 5-year

Description

The University of Waterloo invites qualified companies to submit Proposals for an Advancement Constituent Relationship Management System (ACRM), in accordance with the terms of this Request for Proposal (RFP). The University of Waterloo intends to select one vendor that meets or exceeds the Requirements identified in this RFP. This Request for Proposal is for the replacement of the current Blackbaud’s Raisers Edge Enterprise software application with a Constituent Relationship Management (CRM) System which supports the University of Waterloo in the raising of funds and alumni connectivity and engagement activities. The CRM System will include functionality to process gifts, issue tax receipts, manage events, support alumni engagement activities, track/maintain constituents, support volunteers, provide prospect research/prospect management, deliver excellent reporting/analytics and be web or cloud-based with mobile capability.
The RFP document is also posted free of charge on the Bonfire Portal: https://uwaterloo.bonfirehub.ca/opportunities/66130

Dates

Publication

2023/05/04 08:58:00 AM EDT

Bid Intent

Not Available

Question Acceptance Deadline

2023/05/17 12:00:00 AM EDT

Questions are submitted online

Closing DateA - Latest Amendment

2023/06/14 02:30:00 PM EDT

Contact Information

Reception Services

5198884567 ext. 32026

L5gibson@uwaterloo.ca

Leah Gibson

5198884567 ext. 32026

L5gibson@uwaterloo.ca

Reception Services

519-888-4501

procure@uwaterloo.ca

Bid Submission Process

Bid Submission Type

Physical Bid Submission

Additional Bidding Instructions

Your submission must be uploaded, submitted, and finalized prior to the Closing Time of May 31, 2023 2:30 PM EDT. We strongly recommend that you give yourself sufficient time and at least ONE (1) day before Closing Time to begin the uploading process and to finalize your submission. Bonfire will shut down at the Closing Time of 2:30 pm on the closing day even if you are midway through an upload. Do not leave your upload to the last day/minute. Do not submit your documents in Merx. Bonfire Support is available to help within a reasonable request timeline – we encourage you to not leave your submission to the last day. The RFP Contact Person cannot assist with Bonfire related support questions.

© MERX - All rights reserved. No part of the information on this Web Site may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior permission of MERX and the Minister of the participating government department (if applicable). MERX, the Minister nor the Contracting Authority will assume responsibility or liability for the accuracy of the information contained in the publication.