Notice of Intended Procurement
Name of Procuring Entity
Ryerson University (the “University”)
Contact Person and Contract Person Coordinates
Tim Sage, 1 Dundas St West, 09th Floor, Toronto, ON, M5B 2H1, 416-979-5000 ext. 557243
Procurement Documents
The procurement documents are available at www.merx.com.
Note that obtaining access to the procurement documents will require prospective suppliers to register and pay a registration fee. Pricing and Payment Terms are available on the MERX website.
Description of Procurement
The University is conducting a Request for Proposal (“RFP”) for Professional Services for TRSM MBA Student Experience Cloud Salesforce Solution.
The procurement is anticipated to involve negotiation. An electronic auction is not anticipated.
Address and Final Date for Submissions
Submissions must be submitted electronically at http://ryerson.bonfirehub.ca on or before September 6, 2022, 11:00:00 AM EDT.
The submissions will not be opened publicly.
Conditions for Participation
The procurement is subject to the following conditions for participation:
Salesforce Certification
A letter from Salesforce, dated not earlier than June 1, 2022; attesting that the Proponent is certified/authorized as a Global Strategic or Platinum Implementation, in good standing
Insurance
i. Commercial General Liability Insurance against third party bodily injury (including death), personal injury and broad form property damage (including loss of use) and including products and completed operations liability and blanket contractual liability for an amount of not less than five million dollars ($5,000,000.00) per occurrence. Such insurance shall include a cross liability and severability of interests clause and an endorsement naming Ryerson University, its governors, trustees, officers and employees as an Additional Insured;
ii. Privacy Liability and Cyber Risk Insurance covering liabilities resulting or arising from data damage/destruction/corruption, including without limitation, failure to protect privacy, unauthorized access, unauthorized use, virus transmission, denial of service and loss of income from network security failures in connection with the Services provided under this agreement with a minimum limit of two million dollars ($2,000,000) each claim and annual aggregate. Such insurance will also include coverage for notification costs and credit monitoring services. Such insurance will be maintained on a continuous basis for two (2) years subsequent to termination of this Agreement, and
iii. Professional liability insurance for an amount of not less than two million dollars ($2,000,000.00) per occurrence, if applicable to the type of Services offered under this Agreement. This insurance policy is required to be maintained throughout the Term of the Agreement and for a period of twenty-four (24) months after the completion of the Services.
WSIB
A valid WSIB Clearance Certificate or alternatively Private Employers Liability in the amount of $2,000,000.
Minimum Passing Scores
Stage 2- Technical Evaluation minimum passing score is 70%
Stage 3- Short Listed Proponent(s) Presentation/Demonstration minimum passing score is 70%
Applicable Trade Agreements
This procurement is subject to the following trade agreement(s):
The Canadian Free Trade Agreement, Chapter Five
The Ontario-Quebec Trade and Cooperation Agreement, Chapter 9
Contract Details
The term of the Agreement is 3 years plus two option renewal periods of 1 year each.
The University will base its selection of qualified suppliers on the following criteria:
Stage 1 – Mandatory Requirements
CRITERIA WEIGHTING (POINTS)
File #1 – Proposal Acknowledgement Form Pass/Fail
File # 2 – Privacy Requirements – Mandatory Pass/Fail
File # 3- IT Security Requirements- Mandatory Pass/Fail
Stage 2- Technical Evaluated Requirements
CRITERIA WEIGHTING (POINTS)
File # 3 - Company Information 5
File # 4- Relevant Experience 15
File # 5 - Technical and Functional Requirements 15
File # 6 -Project Management Team 15
File # 7 – Project Plan 5
File # 8 – Understanding the Services 5
File # 9 - Social and Sustainable Practices 5
Subtotal 65
Stage 3 - Presentation/Demonstration
CRITERIA WEIGHTING (POINTS)
Presentation/Demonstration 10
Subtotal 10
Stage 4- Financial Evaluation Requirements
CRITERIA WEIGHTING (POINTS)
Pricing Part I- Experience Cloud Implementation- Total Fixed Fee Bid Table BT-23B5 25
Subtotal 25
Total Evaluated Score 100
Notes
Suppliers should note that information contained within this notice is subject to change. Suppliers are encouraged to obtain the procurement documents which contain the most current information. If there is a conflict between the procurement documents and this notice, the procurement documents will take precedence.
