Basic Information

Reference Number

0000244068

Issuing Organization

Manitoba Public Insurance

Owner Organization

Purchasing Services

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

MPI RFP3179

Title

Request for Proposal #3179 IT Service Management Solution

Source ID

PP.CO.MB.610925.C105202

Details

Location

Canada, Manitoba, Winnipeg

Description

Manitoba Public Insurance, Request for Proposal #3179 IT Service Management Solution

Manitoba Public Insurance is seeking Proposals from qualified Vendors to acquire a Software as a Service (SaaS) based enterprise platform for the new IT Service Management solution, (herein referred to as the “ITSM Tool”) to improve the efficiency and effectiveness of our IT service delivery and support processes. This new ITSM solution will provide a central platform for managing incidents, problems, changes, and other IT service management functions that will better align IT services with the needs of the organization.
This new SaaS based ITSM Tool will replace the existing on-premises ITSM solution used by MPI, as more fully described in the RFP document.

The final date for submissions is April 28, 2023. Other dates of significance are contained within the body of the RFP.

Dates

Publication

2023/03/27 12:05:52 PM CDT

Questions are submitted online

Closing Date

2023/04/28 04:30:00 PM CDT

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

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