Basic Information

Reference Number

0000185788

Issuing Organization

Efficiency Manitoba

Owner Organization

Efficiency Manitoba

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

10272020

Title

CUSTOMER CONTACT CENTRE SERVICES

Source ID

PP.CO.Man..1027774.C106539

Details

Location

Canada, Manitoba, Winnipeg

Purchase Type

Duration: 3 years

Description

Under this Request for Proposal, Efficiency Manitoba (EM) seeks a qualified vendor or team of vendors that can offer a comprehensive bilingual customer contact centre providing a customer-focused experience, inbound and outbound calling, customer services, inbound and outbound email correspondence management, resource training, information system maintenance, and reporting services.

Dates

Publication

2020/10/27 09:10:34 AM CDT

Bid Intent

Not Available

Question Acceptance Deadline

2020/11/05 02:00:00 PM CST

Closing Date

2020/11/17 04:00:00 PM CST

Contact Information

Whitney Derksen

12048050496

whitney.derksen@efficiencymb.ca

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

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