Basic Information

Reference Number

0000152678

Issuing Organization

Marine Atlantic

Owner Organization

Marine Atlantic Inc.

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

305-094-018

Title

APPLICATION MANAGEMENT SERVICES (AMS)

Source ID

PP.CO.NS.703965.C99513

Details

Location

Canada, Newfoundland and Labrador, West Coast-Northern Peninsula-Labrador

Purchase Type

Term: 2019/09/01 12:00:00 AM ADT - 2023/08/31 11:59:00 PM ADT
Option: 1 Year

DescriptionA - Previous Amendment

Marine Atlantic Inc.
Request for Proposal
# 305-094-018 – Application Management System (AMS)

Marine Atlantic Inc. (MAI) invites offers from Proponents to supply Application Management System services.

MAI seeks to retain an AMS Services Provider to provide the following key services:

Initial Transition Services to transition from MAI’s SAP ERP innovation partner for Release 1 of the BPR Project;
Ongoing AMS Services that primarily include Maintenance Service (incident management, problem management), Minor Enhancements, Discretionary and Advisory Services.

There will be a Mandatory Pre-Proposal Briefing Session held June 19, 2019 at 11:30AM to 1:30PM at 10 Fort William Place, Suite 302, Baine Johnston Centre, St. John’s, NL. The proponents may attend the session in-person, via teleconference or video-conference. Proponents are requested to notify the RFP Contact who will attend the briefing session by Monday June 17, 2019 at 4:00PM ADT for MAI planning purposes.

Marine Atlantic reserves the right to accept quotations in whole or in part. The lowest or any quotation will not necessarily be accepted.

The closing for receipt of quotations will be 2:00 pm Atlantic Time, July 05, 2019.

All documents related to the above noted procurement will only be available through the Merx electronic Bid Submission website.

Quotations must be submitted by electronic means using the MERX EBS. This will be the only method of responses accepted for consideration. Quotations will not be considered if submitted by fax, email or other open forms of communication.

Quotations must be received by the closing date and hour. Late Quotations will not be considered.

Marine Atlantique S.C.C.
Appel d’offres
305-094-018 – Système de gestion d'applications (SGA)

Marine Atlantique S.C.C. est à la recherche d’offres de service auprès de sociétés qualifiées pour la fourniture de services de Système de gestion d'applications.

Marine Atlantique S.C.C. désire faire appel à un fournisseur de services SGA pour la fourniture des services clés suivants :

Des services de transition initiaux du partenaire d’innovation SAP ERP de Marine Atlantique à la version 1 du projet BPR (Renouvellement des processus commerciaux) ;
Services SGA permanents comprenant principalement le service de maintenance (gestion des incidents, gestion des problèmes), améliorations mineures, services discrétionnaires et de conseil.

Une séance d'information obligatoire préalable aux propositions aura lieu le 19 juin 2019 de 11h30 à 13h30 à l’adresse : 10 Fort William Place, bureau 302, Baine Johnston Centre, St. John’s, T.-N.-L. Les soumissionnaires peuvent assister à la séance d'information en personne, par téléconférence ou vidéoconférence. Aux fins de la planification de Marine Atlantique, nous demandons aux soumissionnaires d’aviser la personne-ressource de l’appel d’offres au sujet des personnes qui assisteront à la séance d’information d’ici le : lundi 17 juin 2019 à 16h00, HAA.

Marine Atlantique se réserve le droit d’accepter les propositions en entier ou en partie. Nous n’accepterons pas nécessairement la soumission la plus basse ni une des soumissions reçues.

La date de clôture pour la réception des soumissions est le 05, juillet 2019 à 14h00, heure de l’Atlantique.

Tous les documents reliés à la demande de services professionnels susmentionnée ne seront disponibles que sur le site Web de soumission électronique de Merx.

Les propositions doivent être soumises par voie électronique en utilisant l’Envoi de soumission électronique (EBS) de MERX. Il s’agit de la seule méthode de réponse acceptée à des fins de considération. Les propositions ne seront pas considérées si elles sont soumises par télécopieur, courriel ou autres formes ouvertes de communication.

Les propositions doivent être reçues au plus tard à la date et l’heure de clôture. Les propositions reçues en retard ne seront pas considérées.

Dates

Publication

2019/06/10 04:34:14 PM ADT

Question Acceptance Deadline

2019/06/27 04:00:00 PM ADT

Questions are submitted online

Yes

Closing DateA - Latest Amendment

2019/07/12 02:00:00 PM ADT

Contact Information

Allison Oliver

902-794-5375

aoliver@Marine-Atlantic.ca

Stephanie Pothier

902-794-5825

spothier@marine-atlantic.ca

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Envelope 1 - 1. Mandatory Technical Requirements

Pricing

No pricing in this envelope

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
2.Section A	Proponent Organization Summary and Experience	No	No
3.Section B	Proponent Client References	No	No
4.Section C	Proponent Proposed Team Experience and Qualifications	No	No
5.Section D	Proponent Proposed AMS Approach	No	No
No entries

Additional Bidding Instructions

Instructions

MAI has provided proponents with this Attachment B.1 RFP Response Form in an effort to both ease the response process and to establish a consistent manner in which to evaluate responses.
Proponents should submit their proposal following the submission instructions described in the RFP and should adhere to the format prescribed in this document Attachment B.1 RFP Response Form.
1. 1. RFP responses should be complete and organized as follows:
    1. Mandatory Technical Requirements
    2. Section A – Proponent Organization Summary and Experience
    3. Section B – Proponent Client References
    4. Section C – Proponent Proposed Team Experience and Qualifications
    5. Section D – Proponent Proposed AMS Approach
  2. Sub-sections may be created to better organize responses, but level 0 and level 1 section headings and section heading order should remain unaltered.
All requests for information in all sections of this document Attachment B.1 RFP Response Form should be answered as concisely as possible and with minimal marketing literature.
1. 1. Requirements that cannot be satisfied by the proponent should be clearly identified and noted.
No pricing information shall be contained within this document Attachment B.1 RFP Response Form; proponents must refer to the RFP document for instructions on the use of the Pricing Workbook attachment.
The content of web sites or other external documents should be embedded in their entirety as inline content; external web sites or external documents that are referenced will not considered for evaluation.
Proponents must refer to the RFP documents, including the Enclosures, for further information about the services required.

Envelope 2 - Pricing

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
1. Pricing Workbook attachment	Pricing Workbook attachment.	No	No
No entries

Additional Bidding Instructions

Instructions

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