Basic Information

Reference Number

0000275567

Issuing Organization

CBC/Radio Canada

Owner Organization

CBC/Radio-Canada

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

HR 20240724

Title

Pre-Employment Screening Services

Source ID

FD.CO.CAN.458875.C110346

Agreement Type

None

Details

Location

Canada, All of Canada, All of Canada

Description

PLEASE READ THE FOLLOWING COMPLETELY AND CAREFULLY PAYING ATTENTION TO ALL REQUIREMENTS AND DATES.

CBC/Radio-Canada is seeking Proposals from industry in response to its Request for Proposals (“RFP) for Pre-employment screening services.

An Agreement resulting from this RFX may potentially be for two (2) years with three (3) irrevocable option(s) to extend for one (1) year period(s).

1. SUMMARY OF REQUIRED GOODS/SERVICES:

The key objectives in issuing this RFP are as follows:
To perform pre-employment screening services during CBC/Radio-Canada’s talent acquisition process

2. MANDATORY REQUIREMENTS:
This RFP is open only to Proponents who meet each of the following mandatory requirements.
Supplier must provide concise responses (in Appendix A1) to all requirements while limiting the length of each response. Indicating “Compliant” is not a complete answer and further detail is required to support the claim that the Proponent currently meets each of the requirements.

1 Geographic coverage (mandatory requirement)

As a pan-Canadian organization, CBC/Radio-Canada requires the Proponent to have the capability to perform verifications of all candidates across Canada. In their proposal, the Proponent must define the approach and process used to perform verifications in areas where they do not have offices, whether these verifications are conducted online or offline. Additionally, the Proponent must identify all their Canadian offices and provide details on how they will ensure comprehensive coverage across the country.

2 Bilingualism (mandatory requirement)

The Proponent must be able to provide the services listed in this Appendix in both French and English during regular business hours. It is important to remember that CBC/Radio-Canada is a pan-Canadian organization. The proponent shall specify the support hours offered.
The following services and materials must be available in both French and English:

Technical support for candidates and CBC/Radio-Canada
User interface of all proposed tools
Outputs such as reports
Training and user guides
Any documentation

Additionally, the ability to provide services in Canada's Indigenous languages will be considered a significant asset.

3 Customizable Reporting (mandatory Requirement)

The Proponent must provide the ability to customize reports on demand to meet the specific needs of CBC/Radio-Canada. This includes tailoring the format, content, and presentation of the reports to align with our organizational standards and requirements. The Proponent must detail their process for customizing reports, including the lead time required for changes, the level of customization available, and any limitations. Additionally, the Proponent should demonstrate their experience in delivering customized reports for other clients and provide examples where possible. The ability to swiftly adapt reporting to accommodate evolving needs will be considered a significant asset.

4 Flexible Service Package Modification (mandatory Requirement)

The Proponent must offer flexible modification options for service packages at no additional cost. This includes the ability to alter the scope, components, and features of the service packages as CBC/Radio-Canada's needs evolve, without incurring extra charges. The Proponent must outline the process for requesting and implementing modifications, including the expected response and completion times. They should also provide examples of how they have successfully managed service package changes for other clients, emphasizing their capacity to support dynamic requirements. This flexibility is essential to ensure that CBC/Radio-Canada can efficiently adapt services to meet changing demands and priorities. Additional charges will only be applicable if the modifications involve the development of a new service that is not part of the proponent’s existing catalog.

5 Comprehensive Service Delivery (mandatory Requirement)

The Proponent must be able to deliver all the services described in Part A.3 - DESCRIPTION OF SERVICES in their entirety except for Right to Work Verification of Work Permit & Study Permit, which is considered an asset. This requirement ensures that CBC/Radio-Canada receives a complete and integrated suite of background verification services without the need for additional providers or subcontractors. The Proponent should detail their approach to delivering these comprehensive services, including their methodologies, tools, and technologies. They must demonstrate their capacity to manage and execute all required services seamlessly and efficiently. Additionally, the Proponent should provide evidence of past performance in successfully delivering similar comprehensive services to other clients. Providing an end-to-end solution is critical to ensure consistency, reliability, and quality in the verification process. All services must be completed regardless of whether they follow a standard or confidential procedure.

Confidential procedure differ from standard procedure by restricting access to sensitive information to a limited number of authorized individuals, using secure platforms with strict access controls. They also include rigorous security protocols to protect against unauthorized disclosure. Additionally, information is handled and stored confidentially, with measures in place to limit its use to only those directly involved.
3. TO OBTAIN THE RFP DOCUMENTATION
As CBC/Radio-Canada uses MERX (https://www.MERX4.MERX.com/cbc) to manage its solicitation process, all Proponents must obtain the RFX documents through MERX. Here is the link to the MERX Supplier User Guide
for new users https://www.merx.com/cms-portals/MERX/cms/public/help/guides/supplieruserguide-v1.0.pdf

Determine your eligibility to participate based on the description/objective statement for the RFP.
To obtain the documents you must be registered with MERX. If you are not already registered, please follow the MERX Supplier User Guide link above and/or call 1-800-964-6379.

Please note that CBC/Radio-Canada is not responsible for the distribution of the documents.

COMMUNICATION WITH CBC/RADIO-CANADA

Any contact with CBC/Radio-Canada prior to obtaining the RFP documentation must be undertaken by e-mail only, addressed to the CBC/Radio-Canada Representative, whose co-ordinates appear below. All e-mails pertaining to this RFP must state the RFP reference number (RFP # HR20240724) in the “Subject” of the e-mail.

Rajeev Roopnah
Sr. Manager, Supply Management
Finance and Administration
CBC/Radio-Canada
E-mail: Rajeev.Roopnah@cbc.ca

Once the tender documents have been obtained, Proponents may have queries, require further information or clarification, or discover certain omissions or ambiguities in the RFP documents. If so, or if there is any doubt about the meaning of any part of this RFP, must submit their questions through MERX no later than the date specified in PART I: INTRODUCTION, Table 1: Critical Dates in the RFP Process of the main document.

CBC/Radio-Canada reserves the right, at its discretion, to answer only those questions submitted through MERX.

5. RECEIPT OF PROPOSALS
Proposals must be received by CBC/Radio-Canada, via electronic submission to the MERX Website (www.MERX.com) no later than 26 August 2024 at 8:00:00 pm, Eastern Time.

The Proponent has the sole responsibility for the timely receipt of a Proposal by CBC/Radio-Canada. The Proponent cannot transfer such responsibility to CBC/Radio-Canada. The MERX clock shall be used to determine the time of receipt of the Proposal, whether the time indicated on such clock is accurate or not.

Partial Proposals, amendments or revisions which are received after the date and time for the RFP Submission Closing Date will not be accepted.

Dates

Publication

2024/07/31 03:30:08 PM EDT

Bid Intent

Not Available

Question Acceptance Deadline

2024/08/07 11:59:00 PM EDT

Questions are submitted online

Yes

Closing Date

2024/08/26 08:00:00 PM EDT

Contact Information

Rajeev Roopnah

514-597-6000

rajeev.roopnah@cbc.ca

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Envelope 1 - Technical Proposal

Pricing

No pricing in this envelope

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

Envelope 2 - Pricing

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

© MERX - All rights reserved. No part of the information on this Web Site may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior permission of MERX and the Minister of the participating government department (if applicable). MERX, the Minister nor the Contracting Authority will assume responsibility or liability for the accuracy of the information contained in the publication.